Lee reviewed the returns initiatives that went into effect on May 15. Paul, Sarasota FL (ask-a-q-no-soup-4-u), called back with a compliment about eBay's Concierge program. Lee showed Griff a super awesome eBay for Charity auction. Ron, Birmingham AL (oilerman21), asked how the change to https page security might affect his listings. Lee showed Griff a Royal Wedding goody currently trending hot on eBay UK.