On this week’s installment of Ask Shelli How to Say It, Shelli gives a leader advice on how she can coach her assistant on what to say to clients, how to say it and the right attitude to have so that her clients still feel cared for and the assistant is confident in her abilities to perform the tasks.  Join us in this episode to hear how you can help prepare an assistant to take on more responsibility and increase their confidence all while increasing your customer service. Click here to get the Coaching Questions for 1:1’s Guide  Click here to apply for the Leadership Lab starting January 2022 Submit Your Question for an “Ask Shelli How to Say It” Episode Click here for the links from this episode   Connect with Shelli:  Instagram  Linkedin  Subscribe to the Stacking Your Team Newsletter     This podcast was first published on BizChix.com/syt-188. Listen to our sister podcast, BizChix, on your app or at BizChix.com. 

188: [Ask Shelli] How Can She Start to Take Over My Email Inbox

As a woman who owns a small business, you've realized you can't do it all yourself. You need a team, but not just any team. It's time you surround yourself with people who are happy to work alongside you.

Fans of the podcast know they are set to secure the longevity of their business with the practical strategies, systems, tools, and tough people conversations you'll learn how to apply directly into your growing small business. 

Hosted by Shelli Warren, your Team and Leadership Coach, with decades of experience leading people in multiple organizations, including a Fortune 50 corporation, she teaches you each week to expand your leadership capability.

Business

Investing

Careers

Management & Marketing

Business News

Shopping

Management

Entrepreneurship

Today’s episode is all about the crucial distinctions between managing and leading in business. Learn how to strike the balance between managing processes, tasks, timelines, and money, while also leading with vision, empowerment, and developmental feedback.  Whether you're a seasoned leader or aspiring to grow in your role, this episode offers practical tips, tools, and frameworks to enhance your leadership abilities. Tune in to explore the dynamic interplay between managing and leading for optimal business success. Work with Shelli Warren:  Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members into the TEAM Leader Program. Learn more about Personal Guided Development from Shelli.  Confidence Starts Here:  Get the Ask Shelli scripts to know what to say and how to say it.  Free Resources:  Click here to get our list of red flags to watch for in interviews. Click here to get the 12 Ways to Motivate Your Team Without a Pay Raise guide. Click here for free resources and tools from Stacking Your Team. Click here to get the guide on how to position your role as their next best career move.  Connect with Shelli Warren:  Email: leader@stackingyourteam.com Instagram LinkedIn Subscribe to the Stacking Your Team Newsletter 

320: Back to Basics: The Difference Between Managing and Leading

Continuing with our series designed specifically for Team Leaders, today it’s all about making your mark by building credibility in your Leadership role.  Having credibility will take you far in life, both at home, in your community, and at work. The more credible you are, the more people will trust you, and want to work alongside you.  In this episode, we will explore why credibility is your biggest asset. It's not just about what you say, but what you do consistently. Building trust through reliability, self-awareness, and continuous learning can make or break your role as a leader. Remember, if your team doesn’t trust you, you're done. Let's commit to growing our credibility every day.  Whether you're a seasoned leader or just stepping into a leadership role, the knowledge shared in this episode will empower you to refine your communication techniques, ensuring that you and your team are aligned, motivated, and successful.   Don't forget, if you missed our last three episodes on confrontation, complacency, and communication, make sure to catch up. Work with Shelli Warren:  Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members into the TEAM Leader Program. Learn more about Personal Guided Development from Shelli.  Confidence Starts Here:  Get the Ask Shelli scripts to know what to say and how to say it.  Free Resources:  Click here to get our list of red flags to watch for in interviews. Click here to get the 12 Ways to Motivate Your Team Without a Pay Raise guide. Click here for free resources and tools from Stacking Your Team. Click here to get the guide on how to position your role as their next best career move.  Connect with Shelli Warren:  Email: leader@stackingyourteam.com Instagram LinkedIn Subscribe to the Stacking Your Team Newsletter   

319: Hey Team Leader, Credibility is Your Biggest Asset

Continuing with our series designed specifically for Team Leaders, today it’s all about nailing communication as a Leader. In this episode, we explore the different facets of effective communication, including verbal, written, and nonverbal cues. I also share personal anecdotes about the challenges I've faced and observed others encountering, offering solutions to help you overcome similar hurdles. From discussing how to handle sensitive topics with your team members to optimizing the use of technology in daily communications, this episode is packed with insights that will help you become a more effective communicator. You'll learn strategies to engage better with your team, tailor your message to different audiences, and handle difficult conversations with confidence. Whether you're a seasoned leader or just stepping into a leadership role, the knowledge shared in this episode will empower you to refine your communication techniques, ensuring that you and your team are aligned, motivated, and successful.   Work with Shelli Warren:  Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members into the TEAM Leader Program. Learn more about Personal Guided Development from Shelli.  Confidence Starts Here:  Get the Ask Shelli scripts to know what to say and how to say it.  Free Resources:  Click here to get our list of red flags to watch for in interviews. Click here to get the 12 Ways to Motivate Your Team Without a Pay Raise guide. Click here for free resources and tools from Stacking Your Team. Click here to get the guide on how to position your role as their next best career move.  Connect with Shelli Warren:  Email: leader@stackingyourteam.com Instagram LinkedIn Subscribe to the Stacking Your Team Newsletter 

318: Hey Team Leader, Communication is Your Core Skill

Continuing with our series designed specifically for Team Leaders, today it’s all about how complacency is a crucial pitfall in leadership. It can be felt as people becoming too comfortable and that increases everyone’s risk of stagnation. This episode sheds light on the subtle yet destructive effects of complacency and offers actionable strategies to invigorate and empower your team.  You’ll learn how complacency manifests, the consequences it can have on your business's growth and client relationships, and provide practical advice to help you and your team aim for continual improvement. Work with Shelli Warren:  Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members into the TEAM Leader Program. Learn more about Personal Guided Development from Shelli.  Confidence Starts Here:  Get the Ask Shelli scripts to know what to say and how to say it.  Free Resources:  Click here to get the 12 Ways to Motivate Your Team Without a Pay Raise guide. Click here for free resources and tools from Stacking Your Team. Click here to get the guide on how to position your role as their next best career move.  Connect with Shelli Warren:  Email: leader@stackingyourteam.com Instagram LinkedIn Subscribe to the Stacking Your Team Newsletter 

317: Hey Team Leader, Complacency is Your Enemy

Confrontation doesn’t have to be scary. You can turn tough talks into team triumphs and our  focus today is on why confrontation should be viewed not as your foe, but as your ally in the workplace.  We'll debunk myths, discuss the constructive power of confrontation, and provide you with practical strategies to handle it with grace and effectiveness.  Tune in as we explore how embracing confrontation can actually streamline productivity, reinforce accountability, and foster a transparent team culture, ultimately pushing your small business towards success.  Work with Shelli Warren:  Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members into the TEAM Leader Program. Learn more about Personal Guided Development from Shelli.  Confidence Starts Here:  Get the Ask Shelli scripts to know what to say and how to say it.  Free Resources:  Click here to get the 12 Ways to Motivate Your Team Without a Pay Raise guide. Click here for free resources and tools from Stacking Your Team. Click here to get the guide on how to position your role as their next best career move.  Connect with Shelli Warren:  Email: leader@stackingyourteam.com Instagram LinkedIn Subscribe to the Stacking Your Team Newsletter 

188: [Ask Shelli] How Can She Start to Take Over My Email Inbox

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