Privatization was not a totally new phenomenon as government operations had always had private sector partners throughout history. However, the new strategy was aimed at more extensive and more comprehensive targets, especially in IT infrastructure, e.g., data centers, networks or internal systems development, traditionally managed and performed by government employees.
While similar outsourcing initiatives have been adopted around the country over the years, few have been as significant as those in Georgia, which this year will celebrate a decade of its initiative called the Georgia Enterprise Technology Services (GETS) program. Calvin Rhodes, executive director of the Georgia Technology Authority and state chief information officer who oversees GETS. Eight years ago he was tasked by the governor to revive a failing outsourcing program and the results are showing. He spoke more to John Thomas Flynn on Ask the CIO: SLED Edition.