Ask the Educator

In this episode, Kevin and Adam sit down with sterile processing legend Natalie Lind to reflect on her April 2025 webinar about improving communication and collaboration between the Operating Room (OR) and Sterile Processing Department (SPD). They discuss key takeaways from the session, explore why OR–SPD relationships often break down, and share practical strategies to bridge the gap, strengthen teamwork, and ultimately improve patient care.

The role of the Sterile Processing Educator has become increasingly common in the last 5-10 years, as more facilities recognize that managers can't effectively run their departments while also prioritizing staff education. In this episode, we chat with Jhmeid Billingslea about the significance of the educator role, why it's essential for the success of a department, and share specific strategies educators can use to enhance staff education.

Industry conferences can feel overwhelming, especially for professionals who are introverted or nervous about attending events with large crowds. In this episode, Healthmark's Michael Matthews (a fellow introvert) shares insight on what to expect, how to manage your time and energy effectively, and offers valuable tips for not just surviving, but thriving, at these events. Tune in for advice on how to make the most of your next conference experience.

With complex IFUs and limited time between procedures in endoscopy, gaps in education and processes can lead to mistakes. In this episode, IP Consultant Emily Barnard (MPH, CIC, HACP-CMS) of Epidemiology Loves Solutions identifies these gaps and offers practical solutions.

Mark recaps his insightful Healthmark webinar on biofilms and fomites. He dives into the science behind biofilms - what they are, how quickly they can form, and why they pose a significant threat to sterile processing. Tune in as Mark explains the dangers biofilms present in maintaining sterility and the importance of managing it in a healthcare setting.

Ever wondered what’s inside some of the most complex surgical instruments and devices? Healthmark’s Rebecca Peplau has...and she didn’t just wonder, she took them apart! In this episode, we revisit Rebecca’s Healthmark Academy webinar, “New Year, New Perspective: Examination of Instrument Cross Sections” and dive into her process. Find out what instruments surprised her the most and her advice to those responsible for cleaning these devices.

The relationship between SPD and the OR is crucial for ensuring positive patient outcomes - but why does it sometimes unravel into a tangled mess of shame, blame, and mistrust?

In this episode, we saddle up with Clinical Education Specialist Ronald Hunsucker (AKA the Cowboy of Clean) to explore the challenges and share insights on strengthening this vital partnership.

In Part 2 of our career retrospective with the legendary Stephen Kovach, we explore his transition to Healthmark, the company's evolution over the years, and memorable moments with Ray Taurasi and the Basile brothers. Stephen’s unparalleled contributions have left an indelible mark on the industry, making this episode a heartfelt tribute to his remarkable legacy. Thank you, Stephen Kovach! 

As the legendary Stephen Kovach prepares for his January 2025 retirement, he joins us for a final, reflective interview. Stephen shares his journey - from his early life and entry into the healthcare industry to discovering his passion for reprocessing and his impactful career at Healthmark. Along the way, we explore thought-provoking topics such as overcoming learning disabilities, the symbolism of "crows," the value of mentorship, and the art of public speaking. This must-listen episode offers an intimate glimpse into the man, the myth, the legend - Stephen Kovach.

In this essential episode, Dr. Tiffany Wiksten from The Joint Commission joins us to discuss reprocessing and department surveys. Learn what surveyors are looking for, key areas for department leaders to focus on, and how to best prepare for the survey process.