Angela, Patti, and Carrie talk about the benefits and potential drawbacks of humor in the workplace, and how good humor can make good leaders.

This episode is sponsored by ASOA Gold Strategic Business Partner:

Work hours. Accountability. Completion of tasks. Loyalty to the vision. Pulling a fair share of responsibility. In this episode, we are talking about work ethic.

Your vision for your organization should be its guiding purpose; the ideal that your mission and values are built towards. In this episode, Angela, Patti, and Carrie discuss how they created a common vision for their organizations with their physicians.

R-E-S-P-E-C-T—It's not just a song, it's a two-way street. In this episode, Angela, Patti, and Carrie discuss the elements of respect, how to earn it, how it's earned, and how it's maintained.

In today's episode, Angela talks with Patti and Carrie about COMMUNICATION. It is so important to identify and develop clear and positive communication between you and your providers, and we'll hear how this team has accomplished it.

ASOA's EyeTalks Radio podcast presents its new limited subseries, The Administrator-Physician Relationship. Join host Angela Casazza, MHA, PMP, COE, Executive Director of Lexington Eye Associates Inc. (and ASOA's Board of Directors ABC Liaison), Patti Barkey, COE, CEO of Bowden Eye & Associates (and ASOA's Board of Directors President Elect), and Carrie Jacobs, COE, OCS, Executive VP of Operations of Chu Vision Institute (and ASOA's Board of Directors Member at-Large) as they discuss what's to come.

During the public health emergency, hybrid visits have proven so successful that some practices plan to use them long-term. Using the hybrid visit model may help you endure some of the challenges while delivering safe, high-quality care.

We must commit as much time to building these key relationships as we commit to improving our business processes. Proactively investing in building good relationships is a much better use of your time and energy than experiencing the dissolution of a once amicable partnership.

This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:

Follow these steps and the oft overlooked or siloed optical department might be a nascent goldmine for clinic revenue and customer happiness.

This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

Despite best efforts, your physician may still face litigation at some future point. No one wants to be facing a lawsuit, but you can help your physician—and practice—survive.

This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner: