What’s the DEIL?

Assessments Aren’t Optional. They’re a Leadership Discipline.


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In this episode of What’s the DEIL?, Natalie and Shanté are pulling back the curtain on one of the most overlooked but essential tools in your leadership toolbox: the workplace culture assessment.


Think employee engagement surveys are enough? Think again. The workplace and the world have shifted dramatically. What worked in 2019 won’t cut it in 2025. Your culture assessment can’t just be a box you check; it has to be a mirror reflecting your employees’ lived realities, otherwise, what’s the point?


In this episode, we cover:

  • What a workplace culture assessment actually is and what it’s not
  • Why getting a “score” isn’t nearly as useful as you think (hint: context matters more than a number)
  • How to stop comparing yourself to competitors and start competing with your own progress
  • Why assessments are only as valuable as your action especially if you haven’t followed up on the last one
  • What leaders need to ask themselves before even launching a survey
  • The ego check every executive needs to hear when interpreting feedback
  • How to read the room, ask the right questions, and connect better with your people


Plus: A sealed envelope story you won’t believe, the dangers of survey overload, and what makes someone truly qualified to lead people.


Natalie and Shanté also walk through a clear, practical assessment process, from design to analysis to (you guessed it) actually doing something with the data, and why most companies fall short in the final stretch.


Key takeaway? If your employees don’t feel heard, valued, or supported, you’re not just missing the mark on DEI, you’re leaving real business outcomes on the table. And no, you can’t fix it with a gold star or a ranking badge.


Want to know where your culture really stands? Start by asking and be ready to listen, learn, and lead differently.


Follow & Connect with us:

  • Follow Natalie Norfus on LinkedIn: https://www.linkedin.com/in/natalienorfus/
  • Follow Shante Gordon on LinkedIn: https://www.linkedin.com/in/shantegordon/
  • Book a consultation with The Norfus Firm: https://thenorfusfirm.com/
  • Follow What’s the DEIL on Instagram: https://www.instagram.com/whatsthedeil/
  • Follow What’s the DEIL on TikTok: https://www.tiktok.com/@whatsthedeil


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What’s the DEIL?By THE NORFUS FIRM