In episode 53 of The Kitchen Table, Ken Baden sits down with Josh Steinberger, a fellow roofer and business owner as they discuss their experiences in the roofing industry, the challenges they've faced, and their strategies for success. From recruiting and training new team members to navigating the ups and downs of the market, Ken and Josh share valuable insights and lessons learned. 

Tune in to gain valuable insights into the world of roofing and business management.

TIMESTAMPS

[00:08:36] Creating a Culture for Success.

[00:11:13] Open Book Playbook Approach.

[00:19:21] Sales Success and Overcoming Challenges.

[00:22:35] Insurance Companies and Roofing Claims.

[00:28:20] Moving and Starting Fresh.

[00:33:09] Insurance Jobs and Sabotage.

[00:36:14] Insurance Company Tactics and Claims.

[00:41:13] Building a Strong Sales Team.

[00:44:56] Spending Money to Make Money.

[00:47:28] Paying Suppliers Weekly Instead of Monthly.

[00:49:23] Cash Flow and Business Challenges.

[00:54:39] Training Process and Expenses.

[00:56:37] Hiring the Right People.

In this episode, Ken Baden and Josh Steinberger highlight the approach to success in the roofing industry revolves around building a team of talented and hardworking individuals. Josh believes in hiring the best of the best and fostering a strong company culture. Continuous training and development are also paramount for his team members as his ultimate goal is to create a company that can handle any challenge and provide exceptional service to its customers.

Additionally, Ken and Josh discuss the importance of recruiting and training during the off-season, as well as the strategies Josh has implemented to attract and retain top talent in his company. Overall, Josh's experience serves as a reminder of the importance of open communication and conflict resolution in business relationships. By addressing conflicts and finding common ground, individuals can rebuild trust and work towards a more productive and successful partnership.

QUOTES

• “One of the biggest things that I learned in business a long time ago is that when people contract, you expand.” - Josh Steinberger
• “Our job is to go and put the best of the best, the brightest of the brightest, the hardest working of the hardest, the most ethical, baddest ***** you can find, and assemble the team that can go do the work." - Josh Steinberger
• "You truly do have to spend money to make money." - Ken Baden
• "If there's nothing else, I would say the moral of this story is cash flow ***** kills, but it also allows you to sleep at night and take advantage of it." - Ken Baden

SOCIAL MEDIA LINKS

Ken Baden

Instagram: https://www.instagram.com/officialkenbaden/

Facebook: https://www.facebook.com/TheKenBaden

Josh Steinberger

Instagram: https://www.instagram.com/joshsteinberger/

Facebook: https://www.facebook.com/josh.steinberger/

LinkedIn: https://www.linkedin.com/in/josh-steinberger-19a83b215/

WEBSITES:

The Kitchen Table Podcast: https://thekitchentablepodcast.net/

Blue Collar Ballers Union: https://bluecollarballersunion.com/

NextGen Restoration, Inc.: https://nextgenrestoration.net/