Have you ever had to tell an employee that they smell? Awkward conversations are perhaps the WORST kind of difficult conversation. Learn how to deal with it in this podcast.

Season 2 is all about how to deal with awkward, uncomfortable and difficult conversations.

Another kind of difficult conversation is telling someone they aren't getting that raise or promotion they were expecting. It's not easy, especially if they get angry.

Season 2 is all about how to deal with awkward, uncomfortable and difficult conversations.

Do you need to give critical (or even great) feedback to someone? Is your feedback relevant and helpful? How do you know?

Season 2 is all about how to deal with awkward, uncomfortable and difficult conversations.

It seems that people either love process mapping or they hate it. It’s a life saver, or it’s a waste of time and way over complicated. The results are transformative, or they just sit in binders. Do you need to map your processes? What would it do for you?

If your job is anything to do with improving the quality of your organization’s products and services, then you’ve probably heard of Lean, or Six Sigma, or Lean Six Sigma. You may think it’s the greatest thing since sliced bread, or you may think it’s outlived it’s time. #RIPLeanSixSigma Is it true? Was it a buzzword that was good while it lasted? Is it still relevant?

More and more focus on communication and culture development has made doing “your colours” or finding out your “type” your communication style type, your conflict style type – the list goes on and on.

#Goalz (with a z) is tossed around at the office in meetings, in the dreaded strategic planning session,” It causes some people great delight and focus, and for others it is super anxiety inducing.

This business buzz word (BBW) is tossed around at the office in meetings, in the dreaded performance review, and no doubt one partner on your relationship has claimed the other has “absolutely ZERO emotional intelligence”. Insert huge fight here.

We all have them. We all hate them. And we all gripe when we don’t get them. Feedback is the breakfast of champions so why do we all hate giving them and receiving them?

In this week’s episode we discuss change management. A term everyone uses but no one actually USES.