Atlassian Impact with Isos Technology

Atlassian Joins the AI Revolution: What It Means for ITSM & Why You Should Be Excited

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ITSM teams, it’s time to breathe a sigh of relief. Atlassian’s introduction of new automation and AI features is making it possible to work smarter, faster, and in mind-boggling ways. Andrew Baumann, Isos Technology’s resident JSM expert, joins us to discuss why we’re excited about AI, Atlassian success stories, and how you can take automation to the next level.


Main Topics

  • 06:21 What You Came Here For: Let’s Talk AI

  • 09:25 Atlassian Automation: What’s New, Cool, and Exciting

  • 17:36 An Atlassian Integration Success Story

  • 22:38 How to Start Taking Advantage of Automation

  • 25:08 Andrew’s Top Two Automation Tips

  • 27:58 A Moment of Love for ITIL


    • Episode Resources

    • Connect with Andrew Baumann, Isos Technology, on LinkedIn

    • More on Atlassian Intelligence

    • Watch the Unlocking Automation Webinar

    • Grab Our Whitepaper on Jumpstarting Automation for Jira Service Management


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      Atlassian Impact with Isos TechnologyBy Isos Technology
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