
Sign up to save your podcasts
Or


In this insightful episode of Atlassian Impact, Erin Philips, your host, dives deep into the challenges of enterprise transformations with Tracy Walton, Director of Agile Services at Isos Technology. Tracy shares her extensive experience in helping organizations achieve business agility and alignment, offering valuable strategies to correct misalignment and drive better business outcomes.
Main Topics
01:22 - Defining Business Agility: Tracy explains the concept and its importance in today’s market.
02:39 - Understanding Enterprise Transformation: Discussing the gap between current state and desired outcomes.
03:43 - The Pyramid of Clarity: Aligning identity, goals, strategy, and work for effective transformation.
07:26 - Why Transformations Fail: Exploring common pitfalls and the importance of clear mission and vision.
08:00 - Signs of a Failing Transformation: Identifying symptoms of misalignment and deeper organizational issues.
14:24 - Importance of Alignment: Focusing on outcomes over tools to ensure successful strategy execution.
17:27 - Accelerating Transformation: The role of expert partners in navigating complex transformations.
Episode Guests
Host: Erin Philips on LinkedIn
Guest: Tracy Walton on LinkedIn
Additional Resources
Isos Technology – Learn more about the services offered by Isos Technology.
Succeeding with Agile by Mike Cohn – The book that inspired Tracy Walton’s career in agile.
How Atlassian Solutions Can Help You Correct Misalignment and Supercharge Business Outcomes - Download our whitepaper for a deeper dive into organizational alignment.
Listen, rate, and subscribe!
Apple | Spotify
In this episode of Atlassian Impact, show host Erin Philips delves into the evolving role of Managed Service Providers (MSPs) with special guest Jay Louvis, Director of Managed Services at Isos Technology. Jay shares insights on how MSPs are adapting to current market conditions, the shift organizations are making toward cloud-based solutions, and the strategic value MSPs bring to enterprise organizations.
Main Topics
1:32: Impact of Market Conditions on Atlassian Ecosystem: How inflation, election year, and other market factors are influencing investment in Atlassian tools
2:45: Rethinking Managed Services: How MSPs are adapting to changing market needs by being more creative and cost-efficient
3:15: Evaluating Managed Services Solutions: Key considerations for organizations when comparing different providers
5:05: Importance of MSPs’ Expertise and Resource Location
7:41: Role of MSPs in SaaS-Based Delivery Models: Changes with the shift to cloud platforms and SaaS solutions
10:28: Leveraging AI in Managed Services: Potential and limitations of AI and its impact on the role of MSPs
13:18: Shifting Perceptions of Managed Services: Changing mindsets around MSPs from commodity to strategic investment
16:05: Real-Life Customer Success Stories: Innovative managed services relationships and how customers benefited
Episode Guests
Jay Louvis, Director of Managed Services at Isos Technology
Jay is the Strategic Practice Owner (SPO) of Managed Services at Isos. He began his technical career as a college student at Apple retail. Jay believes the customer service experience was incredibly valuable in preparing him for a consulting role by learning how to handle a variety of customers in technical and non-technical situations. He enjoys a fast-paced environment focused on building relationships. Outside of work, Jay spends time cooking, drinking craft beer, surfing, snowboarding, and being a dad.
Listen, rate, and subscribe!
Apple | Spotify
In this episode of Atlassian Impact, Erin Philips and guest expert Galen Kralik, a Technical Project Manager at Isos Technology, discuss the intricacies of Atlassian Cloud migrations. They delve into common pain points of on-prem solutions, the benefits of Cloud migration, and the hesitations enterprises face due to control and security concerns. The episode provides valuable insights on best practices for planning and executing migrations, the importance of thorough preparation and collaborative processes, and strategies to avoid common pitfalls. The discussion also highlights the significance of consistent governance and clear expectations to ensure a successful migration to the cloud.
Main Topics
Episode Guests
Additional Resources
Episode Introduction
In this episode of Atlassian Impact, host Erin Philips brings together a panel of experts from key Atlassian partners—Appfire, HYCU, and Tempo—to discuss the latest news, trends, and insights from Atlassian's Team ‘24 conference. The experts dive into the most exciting announcements and developments, offering their perspectives on how new features and best practices can be leveraged to maximize the value of Atlassian tools. Whether you’re an Atlassian veteran or new to the ecosystem, this episode provides valuable knowledge and actionable tips to enhance your team's productivity, collaboration, and workplace happiness.
Main Topics
Episode Guests
Additional Resources
The Biggest News from Atlassian Team ‘24
Listen, rate, and subscribe!
Apple | Spotify
In this episode of Atlassian Impact, Erin Philips from Isos Technology discusses trends in product management and the advantages of Jira Product Discovery for teams of all kinds with Strategic Advisor JB Higgins.
Main Topics
01:31 - Jira Product Discovery: JB's Insights & Experiences
02:14 - Who Can Benefit from Jira Product Discovery
04:13 - Key Benefits and Features
07:03 - Idea Tickets, Insights, and View Management
11:41 - Jira Product Discovery vs. Other Product Management Tools
13:40 - Team-Managed Projects Spark Potential for Organization-Wide Planning
21:15 - Integrating Jira Product Discovery & Strategies for Optimization
23:54 - Future Trends in Product Management: Perspectives from JB
27:45 - The Impact of Jira Product Discovery on the Idea-to-Delivery Cycle
Episode Resources
https://www.atlassian.com/software/jira/product-discovery?tab=all-on-jira
Listen, rate, and subscribe!
Apple | Spotify
In this episode, we explore the intersection of technology and government processes with Kirk Shultz, Atlassian Consultant at Isos Technology. Join us as we delve into modernizing government processes using Jira Service Management (JSM). We'll uncover its practical applications and tangible benefits within the federal landscape, including how to streamline workflows and enhance the efficiency of your government operations.
Main Topics
0:00 Introduction
1:13 Understanding Jira Service Management (JSM)
2:00 Application of JSM in Government Agencies
2:38 Case Study Example
4:54 JSM’s Role in Digital Transformation
5:48 Transparency, Asset Management, and Data Control with JSM
9:52 The Benefits of Using Atlassian Assets
12:20 Challenges and Solutions in Adopting JSM
13:02 Expertise and Experience in Federal Sector Implementations
15:12 Future Developments in JSM
18:39 Advice for Change Management in Government Organizations
Episode Resources
https://blog.isostech.com/atlassian-jira-service-management-a-fast-efficient-itsm-solution-for-federal-agencies-that-creates-transparency-only-where-its-needed
https://blog.isostech.com/atlassian-jira-service-management-powerful-asset-management-for-federal-agencies-that-provides-real-time-situational-awareness
https://blog.isostech.com/jsm-streamlined-automated-change-management-for-federal-agencies-to-augment-the-devsecops-pipeline
https://events.atlassian.com/
Episode Introduction
Welcome to Episode 9 of the Atlassian Impact podcast. In today’s episode, we delve into the frequently missed elements that can make or break a company’s agile transformation. Joined by Danielle Paula, Principal Agillst at Isos Technology, we uncover pivotal insights to help advance your agile journey – including solutions to the challenges you may encounter along the way.
Main Topics
00:00 Introduction and Overview of the Episode
1:28 Addressing Large-Scale Agile Transformation Challenges
3:47 Common Misconceptions and Solutions
9:10 The Three Elements for Agile Success: People, Practices, and Technology
12:27 Embracing Incremental Changes in Agile Transformations
17:47 Closing Remarks and Reflections on the Discussion
Welcome to Episode 8 of the Atlassian Impact podcast. In today’s episode, we delve into the fascinating world of Jira Work Management. We’ll discuss the benefits of consolidating tools, the importance of smart links, the role of AI in work management, and why even seemingly straightforward tools can benefit from expert guidance. Our guest JB Ronfard brings a wealth of experience in navigating work management tools and has consistently proven to enhance productivity and achieve better results.
Main Topics
00:00 Introduction and Overview of the Episode
07:01 Discussing the Importance of Work Management Tools
07:58 Features and Functionality of Atlassian's Work Management Platform
10:06 Integration of Jira Work Management with Other Tools
13:22 Success Stories from Businesses Using Jira Work Management
17:30 Trends and Emerging Technologies in Work Management
20:42 The Role of AI in Work Management
26:15 Managing Tool Consolidation and Acquisitions
26:58 The Use of Confluence for Work Management
24:18 Importance of Investing in Consulting and Services for Tool Adoption
25:24 Closing Remarks and Reflections on the Discussion
Listen, rate, and subscribe!
Welcome to Episode 7 of the Atlassian Impact podcast, where we explore the top transformative tech trends and predictions for 2024. Join us as we gain insights from Thad West, Co-Founder and CEO of Isos Technology, about the rise of automation and AI, the intersection of agile methodologies with technology, the evolution of Atlassian tools like Jira Service Management, migration to the cloud, and more!
Main Topics
Introduction to Tech Trends for 2024 with Thad West
1:49 AI and Automation Trends
3:19 Isōs Approach to AI
6:52 Economic Uncertainty and Efficiency
10:02 Better Ways of Working in 2024
12:15 Agile and Collaboration
13:56 Jira Service Management (JSM)
16:23 Atlassian’s Recognition and Impact on the Market
18:25 Setting Expectations and SLAs
19:44 Security and Compliance in Atlassian Cloud
23:58 Cloud Adoption Challenges and Benefits
26:25 Human Connection in 2024
Listen, rate, and subscribe!
In this episode, we're joined by Tracy Walton, Director of Agile Services at Isos Technology. Tracy shares her perspective on achieving organizational alignment through agile methodologies and Atlassian’s range of tools, including Jira Software, Advanced Roadmaps, and Jira Align. She explores their practical uses and advantages in different contexts, from small teams to large enterprises with various methodologies and differing work approaches. Tune in to gain insight on using agile values and Atlassian tools to increase alignment.
Main Topics
1:56 Alignment vs. Misalignment in Organizations
5:07 Agile Methodologies and Their Impact on Organizational Alignment
8:10 Choosing the Right Tools for an Organization
11:56 The Connection Between Agile Ways of Working and Alignment
14:22 Different Work Approaches (Waterfall, Agile, Hybrid) and How Atlassian Tools Accommodate These
17:43 The Concept of "Bringing People to the Work" vs. "Bringing Work to the People"
From the publisher's feed