01:22 - Defining Business Agility: Tracy explains the concept and its importance in today’s market.

02:39 - Understanding Enterprise Transformation: Discussing the gap between current state and desired outcomes.

03:43 - The Pyramid of Clarity: Aligning identity, goals, strategy, and work for effective transformation.

07:26 - Why Transformations Fail: Exploring common pitfalls and the importance of clear mission and vision.

08:00 - Signs of a Failing Transformation: Identifying symptoms of misalignment and deeper organizational issues.

14:24 - Importance of Alignment: Focusing on outcomes over tools to ensure successful strategy execution.

17:27 - Accelerating Transformation: The role of expert partners in navigating complex transformations.

Host: Erin Philips on LinkedIn

Guest: Tracy Walton on LinkedIn

Isos Technology – Learn more about the services offered by Isos Technology.

Succeeding with Agile by Mike Cohn – The book that inspired Tracy Walton’s career in agile.

How Atlassian Solutions Can Help You Correct Misalignment and Supercharge Business Outcomes - Download our whitepaper for a deeper dive into organizational alignment.

1:32: Impact of Market Conditions on Atlassian Ecosystem: How inflation, election year, and other market factors are influencing investment in Atlassian tools

2:45: Rethinking Managed Services: How MSPs are adapting to changing market needs by being more creative and cost-efficient

3:15: Evaluating Managed Services Solutions: Key considerations for organizations when comparing different providers

5:05: Importance of MSPs’ Expertise and Resource Location

7:41: Role of MSPs in SaaS-Based Delivery Models: Changes with the shift to cloud platforms and SaaS solutions

10:28: Leveraging AI in Managed Services: Potential and limitations of AI and its impact on the role of MSPs

13:18: Shifting Perceptions of Managed Services: Changing mindsets around MSPs from commodity to strategic investment

16:05: Real-Life Customer Success Stories: Innovative managed services relationships and how customers benefited

Jay Louvis, Director of Managed Services at Isos Technology

Jay is the Strategic Practice Owner (SPO) of Managed Services at Isos. He began his technical career as a college student at Apple retail. Jay believes the customer service experience was incredibly valuable in preparing him for a consulting role by learning how to handle a variety of customers in technical and non-technical situations. He enjoys a fast-paced environment focused on building relationships. Outside of work, Jay spends time cooking, drinking craft beer, surfing, snowboarding, and being a dad. 

01:31 - Jira Product Discovery: JB's Insights & Experiences

02:14 - Who Can Benefit from Jira Product Discovery

04:13 - Key Benefits and Features

07:03 - Idea Tickets, Insights, and View Management

11:41 - Jira Product Discovery vs. Other Product Management Tools

13:40 - Team-Managed Projects Spark Potential for Organization-Wide Planning

21:15 - Integrating Jira Product Discovery & Strategies for Optimization

23:54 - Future Trends in Product Management: Perspectives from JB

27:45 - The Impact of Jira Product Discovery on the Idea-to-Delivery Cycle

https://www.atlassian.com/software/jira/product-discovery?tab=all-on-jira

0:00 Introduction

1:13 Understanding Jira Service Management (JSM)

2:00 Application of JSM in Government Agencies

2:38 Case Study Example

4:54 JSM’s Role in Digital Transformation

5:48 Transparency, Asset Management, and Data Control with JSM

9:52 The Benefits of Using Atlassian Assets

12:20 Challenges and Solutions in Adopting JSM

13:02 Expertise and Experience in Federal Sector Implementations

15:12 Future Developments in JSM

18:39 Advice for Change Management in Government Organizations 

https://blog.isostech.com/atlassian-jira-service-management-a-fast-efficient-itsm-solution-for-federal-agencies-that-creates-transparency-only-where-its-needed 

https://blog.isostech.com/atlassian-jira-service-management-powerful-asset-management-for-federal-agencies-that-provides-real-time-situational-awareness

https://blog.isostech.com/jsm-streamlined-automated-change-management-for-federal-agencies-to-augment-the-devsecops-pipeline 

https://events.atlassian.com/ 

00:00 Introduction and Overview of the Episode

1:28 Addressing Large-Scale Agile Transformation Challenges

3:47 Common Misconceptions and Solutions

9:10 The Three Elements for Agile Success: People, Practices, and Technology 

12:27 Embracing Incremental Changes in Agile Transformations

17:47 Closing Remarks and Reflections on the Discussion

00:00 Introduction and Overview of the Episode

07:01 Discussing the Importance of Work Management Tools

07:58 Features and Functionality of Atlassian's Work Management Platform

10:06 Integration of Jira Work Management with Other Tools

13:22 Success Stories from Businesses Using Jira Work Management

17:30 Trends and Emerging Technologies in Work Management

20:42 The Role of AI in Work Management

26:15 Managing Tool Consolidation and Acquisitions

26:58 The Use of Confluence for Work Management

24:18 Importance of Investing in Consulting and Services for Tool Adoption

25:24 Closing Remarks and Reflections on the Discussion

Introduction to Tech Trends for 2024 with Thad West

1:49 AI and Automation Trends

3:19 Isōs Approach to AI

6:52 Economic Uncertainty and Efficiency 

10:02 Better Ways of Working in 2024

12:15 Agile and Collaboration

13:56 Jira Service Management (JSM)

16:23 Atlassian’s Recognition and Impact on the Market

18:25 Setting Expectations and SLAs

19:44 Security and Compliance in Atlassian Cloud

23:58 Cloud Adoption Challenges and Benefits 

26:25 Human Connection in 2024

1:56 Alignment vs. Misalignment in Organizations 

5:07 Agile Methodologies and Their Impact on Organizational Alignment

8:10 Choosing the Right Tools for an Organization

11:56 The Connection Between Agile Ways of Working and Alignment

14:22 Different Work Approaches (Waterfall, Agile, Hybrid) and How Atlassian Tools Accommodate These

17:43 The Concept of "Bringing People to the Work" vs. "Bringing Work to the People"