In the latest episode of Atlassian Impact, we dive headfirst into the ultimate ITSM Platform Smackdown: Jira Service Management vs. the Rest! 🥊💻
Hosted by Erin Philips, this episode brings Nick Sommerfeld, Strategic Account Manager at Isōs Technology, ringside to dissect and compare the hottest players in the IT Service Management (ITSM) arena.
● 01:54 Evolution of ITSM to ESM and Tool Integration
● 04:10 The Elephant in the Room: Comparing JSM with Competitors like ServiceNow
● 07:21 Why We’re Rooting for Jira Service Management
● 11:06 Ease of Integration in JSM
● 12:31 Automation to Work Smarter and Faster
● 16:59 Switching from ServiceNow to Jira Service Management
● Check out our resource “The Case for Jira Service Management: Its Functional and
Economic Benefits and How it Stacks Up Against ServiceNow®”
https://go.isostech.com/the-case-for-jira-service-management
● Connect with Nick Sommerfeld on LinkedIn:
https://www.linkedin.com/in/nick-sommerfeld/
Listen, rate, and subscribe!