AttractionPros Podcast

By AttractionPros

AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry.

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2323 ratings

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FAQs about AttractionPros Podcast:

How many episodes does AttractionPros Podcast have?

The podcast currently has 442 episodes available.

AttractionPros Podcast episodes:

September 18, 2018 AP Podcast - Episode 55: Part 1 - Time to book more groups with Sheryl Bindelglass
Part 1
Sheryl Bindelglass (@SherylGolf) started learning how to sell when she set up a soft-pretzel operation in her father's pharmacy. Today, Sheryl is a prominent leader in the Family Entertainment Center industry, where she helps her clients grow their revenue, book more groups, and develop personal relationships with their clients that go far beyond the transaction.
In these episodes, Sheryl discusses the early days of her career (and makes us guess her first job out of college), and takes us on a fascinating journey that led her into operating a successful entertainment center, and resulted in starting a firm to have a wider positive impact on the entire industry.
We discuss how the front line should have influence in making strategic decisions, how everyone has a salesperson in them, and that you can only sell something that you believe in. Sheryl talks about how every staff member should be well versed in group sales, even if it is not their direct job.

"My philosophy is that the more people we can get into this industry, the more fun people will have."
...more
1h 8min
September 11, 2018 AP Podcast - Episode 54: Russ Van Natta of Creative Works talks about a gaggle of creative creatives.
Russ Van Natta is VP of Sales for Creative Works, an attraction design and installation company specializing in "get-off-the-couch" immersive experiences! Russ gives us a glimpse into how the company hires, maintains a healthy working atmosphere and churns out some pretty amazing experiences!
Don't forget to sign up for our email list to get the latest updates.
...more
1h 3min
September 04, 2018 AP Podcast - Episode 53: Matt and Josh unpack the lessons from a recent coaster extravaganza!
CNC (Coaster Nerd Con) is an annual coaster trip taken by Matt and two buddies. Their goal? Ride as many coasters as they can in a 7-8 day period. 2018 marks the 8th year of CNC's, and there is no indication it will stop anytime soon!
In this episode, Matt relays a few of the experiences and observations from the trip, and he and Josh extrapolate some interesting learning and discussion points. Here are some of the highlights:
Soft-closing times give a positive impression at the end of the day
Engaging your guests’ sense of smell to enhance the experience and increase revenue
Technology’s role in helping staff deliver bad news
The future of loose article
The charm of older, smaller parks
Here are all of the parks visited on CNC 18: Kings Dominion, Busch Gardens Williamsburg, Dutch Wonderland, Hersheypark, Knoebels, Dorney Park, DelGrosso's, Kennywood, Waldameer, and Cedar Point.
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0min
August 28, 2018 AP Podcast - Episode 52: Paul Gibbons of New Vue shares the fun side of data analytics
Paul Gibbons, Founder of New Vue, joins the podcast to talk about best practices in data collection and how to manage and actually use the data you have.
A few notable bits from Paul in this episode:
"If you can't measure it, you can't manage it."
"More of your time should be focused on decision making rather than looking at spread sheets."
For more on Paul and New Vue: http://www.new-vue.com/
...more
1h 11min
August 21, 2018 AP Podcast - Episode 51: Matt and Josh provide the over/under on over promising & under delivering
To get people to visit your facility, you have to tell a compelling story. But what happens when that compelling story doesn't match the delivered experience?
Matt and Josh discuss a real-life situation where some overblown promises turned out to be too good to be true. Oh, and what to do about it ITHO (in their humble opinion).
...more
1h 5min
August 14, 2018 AP Podcast - Episode 50: A look back on the guests we've featured in the last year
We have officially made it to Episode 50! To honor this occasion, we would like to take the opportunity to spotlight all of the guests that we've featured since the beginning. In this episode, you'll hear short clips from each guest as they share insights, stories, and their expertise in the attractions industry.
If you have not had the opportunity yet to listen to our previous episodes, we recommend taking the time to go back through the first 49 episodes and listen to the full conversations with each of the guests that we've had on the show. All of the content that we create is designed to be evergeen - it doesn't matter if you listen to it the day it comes out or a year later; all of the topics are still applicable.
In this episode, we are thrilled to feauture snippets of conversations with the following AttractionPros guests:
Scott Brown, Family Entertainment Group
Ben Story, Avius
Jennifer Berthiaume, Lion Country Safari
Chris Gray, Skyline Attractions
Amy Holloman, Eastern State Penitentiary
Matt Eckert, Holiday World
Eric Davis, Zoo Nation, Awesome Ocean, & Stand with SeaWorld
Clint Novak, Central Park Funland
Erik Beard, International Ride Training (formerly Wiggin & Dana)
Terri Adams, Schlitterbahn
Case Lawrence, CircusTrix
Cindee Huddy, International Ride Training
Tim O'Brien, Industry Journalist
Lisa Shanley, Nassal ACM
Richard Ray, Cedar Fair
Bill Lupfer, Florida Attractions Association
Nick Gray, Museum Hack
Sherry Howell, CenterEdge Software
Lars Kristensen, NiceJob
Mark Rosenzweig, Ride Entertainment
Ed Hodgdon, Funtown/Splashtown & NEAAPA
Ken Whiting, Whitings Foods
Nick Romeo, Double T Multimedia & Florida Attractions Association
Laurie Squire, Imagine Exhibitions
Barry Zelickson, Big Thrill Factory
Kurt Allen, Mississippi Aquarium
...more
1h 15min
August 14, 2018AP Podcast - Episode 50: A look back on the guests we’ve featured in the last year
We have officially made it to Episode 50! To honor this occasion, we would like to take the opportunity to spotlight all of the guests that we've featured since the beginning. In this episode, you'll hear short clips from each guest as they share insights, stories, and their expertise in the attractions industry.

If you have not had the opportunity yet to listen to our previous episodes, we recommend taking the time to go back through the first 49 episodes and listen to the full conversations with each of the guests that we've had on the show. All of the content that we create is designed to be evergeen - it doesn't matter if you listen to it the day it comes out or a year later; all of the topics are still applicable.

In this episode, we are thrilled to feauture snippets of conversations with the following AttractionPros guests:
Scott Brown, Family Entertainment Group
Ben Story, Avius

Jennifer Berthiaume, Lion Country Safari

Chris Gray, Skyline Attractions

Amy Holloman, Eastern State Penitentiary

Matt Eckert, Holiday World

Eric Davis, Zoo Nation, Awesome Ocean, & Stand with SeaWorld

Clint Novak, Central Park Funland

Erik Beard, International Ride Training (formerly Wiggin & Dana)

Terri Adams, Schlitterbahn

Case Lawrence, CircusTrix

Cindee Huddy, International Ride Training

Tim O'Brien, Industry Journalist

Lisa Shanley, Nassal ACM

Richard Ray, Cedar Fair

Bill Lupfer, Florida Attractions Association

Nick Gray, Museum Hack

Sherry Howell, CenterEdge Software

Lars Kristensen, NiceJob

Mark Rosenzweig, Ride Entertainment

Ed Hodgdon, Funtown/Splashtown & NEAAPA

Ken Whiting, Whitings Foods

Nick Romeo, Double T Multimedia & Florida Attractions Association

Laurie Squire, Imagine Exhibitions

Barry Zelickson, Big Thrill Factory

Kurt Allen, Mississippi Aquarium
...more
1h 15min
August 06, 2018 AP Podcast - Episode 49: Matt and Josh explore what negative PR can mean to an attraction plus much, much more!
A few "news" articles making the rounds recently inspired a discussion about what they mean to the typical park-goer (who may not understand the true meaning behind what is written).
The conversation also careened into the following areas:
Favorite vantage point for a coaster picture
The 2nd best pretzel Josh has ever had
Viability of waivers (in our humble, non-legally binding opinion)
Guests and their "safety brains"
...more
52min
July 31, 2018 AP Podcast - Episode 48: Matt and Josh discuss carousels, professional and personal development, and pose a challenge to AttractionPros listeners
A very special episode with Matt and Josh spanning many topics! What starts as an innocent question about riding carousels turns into a juggernaut of conversation! A few of the topics broached include:
Running a Tilt-A-Whirl
Longevity of employment (or, what inspired Josh to quit a job)
Inspiring and clever communication
Our industry's unfair advantage when it comes to creating a fun workplace
Being appreciative of the work we GET to do
Listener Challenge: How do you instill a sense of PRIDE in your teams?
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50min
July 24, 2018 AP Podcast - Episode 47: MAILBAG! Matt and Josh explore listener questions about employee retention, consistent guest service and weather
In a very special MAILBAG episode, Matt and Josh unleash their thoughts on such subjects as employee retention, getting employees to provide consistent guest service, and creative opportunities to use poor weather to your advantage.
If you are wondering what word Matt and Josh DIDN'T use in the previous episode, this blog post will help.
...more
1h 11min

FAQs about AttractionPros Podcast:

How many episodes does AttractionPros Podcast have?

The podcast currently has 442 episodes available.

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