AttractionPros Podcast

By AttractionPros

AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry.

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2323 ratings

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FAQs about AttractionPros Podcast:

How many episodes does AttractionPros Podcast have?

The podcast currently has 442 episodes available.

AttractionPros Podcast episodes:

January 16, 2018 AP Podcast - Episode 20: Terri Adams talks about Schlitterbahn's approach to innovation, managing multiple properties, and her own leadership philosophies
Terri Adams, COO of Schlitterbahn Waterparks and Resorts, shares incredible insight into the history of Schlitterbahn, their approach to innovation and building what families want, and also about the pebbles that could be in other peoples' shoes.
She also shares what she looks for in up-and-coming leaders and how to set yourself apart. As it happens, Schlitterbahn is actually looking for a Marketing Director at their New Braunfels location. Check it out: https://www.schlitterbahn.com/new-braunfels/Jobs
...more
49min
January 16, 2018 AP Podcast - Episode 20: Terri Adams talks about Schlitterbahn’s approach to innovation, managing multiple properties, and her own leadership philosophies
Terri Adams, COO of Schlitterbahn Waterparks and Resorts, shares incredible insight into the history of Schlitterbahn, their approach to innovation and building what families want, and also about the pebbles that could be in other peoples' shoes.

She also shares what she looks for in up-and-coming leaders and how to set yourself apart. As it happens, Schlitterbahn is actually looking for a Marketing Director at their New Braunfels location. Check it out: https://www.schlitterbahn.com/new-braunfels/Jobs
...more
49min
January 09, 2018 AP Podcast - Episode 19: Erik Beard talks about ADA, Safety Training and Paddlewheel Excursion jokes!
Erik Beard, attractions operations alum turned lawyer talks us through the finer points of the Americans with Disabilities Act, proper and proactive guest service and safety training measures to keep you out of hot water, and ways to up your game regarding safety!
The Legal Roller Coaster - Erik's blog
iROC 2018 - Ride operator certification program
...more
59min
January 02, 2018 AP Podcast - Episode 18: The "Resolutionary" Episode
In this episode, Matt and Josh discuss:
The Last Jedi (no spoilers)
Ideas for improving customer experience and leadership acumen in 2018
Using the SMARTER model to achieve goals
Their own personal commitments for 2018
...more
1h 6min
January 02, 2018AP Podcast - Episode 18: The “Resolutionary” Episode
In this episode, Matt and Josh discuss:
The Last Jedi (no spoilers)
Ideas for improving customer experience and leadership acumen in 2018

Using the SMARTER model to achieve goals

Their own personal commitments for 2018
...more
1h 6min
December 26, 2017 AP Podcast - Episode 17: 3 Questions with JJ Leissing
In a rebroadcast of her #3Questions episode, JJ Leissing, Director of Visitor Experience at the Orlando Science Center talks about goals, the relevance of museums and science centers and more!
For the full video version of the interview, click here!
...more
35min
December 19, 2017 AP Podcast - Episode 16: A conversation with Clint Novak
Clint Novak from the In The Loop Podcast (https://inthelooppodcast.com/) and Central Park Funland (http://centralparkfunland.com/) in Fredricksburg, VA, tells us about how he became a park enthusiast, his best advice for people who want to pursue a career in the attractions industry, and some outstanding tips on leading and motivating employees.
He also has a mini roller coaster museum in his basement, but he can't (or won't) choose his favorite piece.
...more
56min
December 12, 2017 AP Podcast - Episode 15: A conversation about guest service and employee training
In this episode, Matt poses a question to Josh about a recent customer service experience... and a very interesting conversation ensues.
...more
52min
December 05, 2017 AP Podcast - Episode 14: Josh and Matt open the mail bag!
In this episode, Josh and Matt answer questions they frequently get from clients or potential clients. The questions include:
How can I increase my TripAdvisor ranking?
How can I make upset guests happy without breaking the bank?
I’ve exhausted everything I can do to “wow” my guests. How can I get more inspiration?
What can we do to improve our training programs?
As a younger person, how do I gain respect from my staff, or even from my manager who discounts my ideas because I am a “millennial”?
What do other organizations do that make them successful? (I.e – what is their “secret”?)
...more
1h 15min
November 28, 2017 AP Podcast - Episode 13: 3 Questions with Adam Blackmore
Great managament tips from Adam Blackmore, Recreation Superintendent, Public Works, Parks and Recreation Department, City of Henderson, NV.
To view the full video episode, click here.
...more
41min

FAQs about AttractionPros Podcast:

How many episodes does AttractionPros Podcast have?

The podcast currently has 442 episodes available.

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