Fundamental changes in user behaviour and external circumstances require full-stop moments to question everything and rebuild your operations based on the new realities and needs of the market.

Practical tools for design thinking and business model reinventions.

We are tilted towards giving the benefit of doubt to people and believing in them. Defaulting to the truth makes our society to work. If we were to suspect everything and everyone we could not cooperate.

You cannot schedule playfulness in your calendar but you can create space for it. And you can learn to become more playful and curious. Like any skill, it gets easier with practice.

People relate to stories. They are memorable and relatable. They are easier to remember. They are easier to pass forward and explain. They are entertaining and fun. They simply work.

Motion is a great excuse and illusionist. It gives you a sense of accomplishment but leaves you cold in the results. Choose your metrics wisely and observe the output.

Start talking and get used to hearing your voice. This is the decade of audio for all of us.

Coachable people are willing to learn. They have the inner drive to become better. They admit they are not perfect but they are willing to do the work to improve.

Entrepreneurship is always hard. Now, it’s just extra hard. Keep that in mind when you’re communicating and interacting with people. You don’t know what they are going through.

You want to delight your customers and make them happy. It’s not about costs, it’s not about limited resources.