In this Products & Services episode of Ready to Retail, we celebrate and revisit both our new and existing insurance products. We welcome John Kapoukranidis, Product Manager for Insurance, to guide us through our offers.We know that previously our customers may not have seen us as a valued supplier of insurance, but with a renewed focus and a new insurance underwriter (QBE), we are now firmly positioning ourselves in the insurance category and becoming a serious alternative for Australians across financial services.To celebrate our new insurance offering with QBE, as an Australia Post team member, if you purchase a new home insurance policy online, you’ll get an Australia Post discount off the premium before government charges1 in your first year and/or if you purchase a new car insurance policy online you’ll get an Australia Post discount off the premium before government charges1 in your first year, plus ongoing savings each time you renew your policy.2
To learn more about this, head to OurPost - https://ourpost.com.au/news/latest-news/celebrating-our-new-home-and-car-insurance-products
Or, if you would like to more information:
- Refer to the Financial Products and Services reference materials available in the POP Knowledge Hub at People / Process | Training | Compliance Training for further information. Information and Support
- Support materials for the General Insurance Information Request including an Easy Guide are available in the POP Knowledge Hub at Product / Service | Financial Services | General Insurance.
- For procedural assistance, please contact the Retail Help Desk on: 1800 807 994 or for non-urgent assistance, email your query with your WCC to [email protected]
- Customers can access information online at: auspost.com.au/money-insurance/get-insurance
- Customer questions about this service should be directed to Customer Service on 13 POST (13 76 78).
- For any questions or further information, please contact John Kapoukranidis by email to [email protected]
As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on:
[email protected]Terms and conditions1 Government charges include the Fire Services Levy, GST and stamp duty. Discount may be withdrawn at any time in the sole discretion of Australia Post.2 General disclaimer (excluding Compulsory Third Party (CTP) insurance):Australia Post home and motor insurance is issued and underwritten by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE). Australian Postal Corporation (ABN 28 864 970 579, AR No: 338646) is an authorised representative of Australia Post Services Pty Limited (ABN 67 002 599 340, AFSL 457551) which is acting (under its own AFSL) on behalf of QBE. Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. To decide if this product is right for you, please read the relevant Combined Financial Services Guide and Product Disclosure Statement (Home) and Combined Financial Services Guide and Product Disclosure (Car).
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