The rise of the matrix organisation has meant the emergence of a truly multicultural workplace. As business leaders, we understand the importance of diversity: the integration of different ideas, perspectives, and priorities to yield a superior, highly relevant, and diversified product or service. But achieving that—bringing together a team from different business units, geographies, and cultures—to work on a shared purpose is easier said than done and poses a real challenge for many organisations.

Alessandro Preda, Chief Executive Officer at Autogrill-Europe and former CHRO, discusses how to get the most out of the new matrix, multicultural workplace.