Real Time with MK Podcast

Automation Strategies For Delivering An Exceptional Customer Experience

Listen Later

This episode of Real Time with MK podcast features Gaurav Rai, SVP - Innovation & Strategy at MattsenKumar

Topic: Automation Strategies For Delivering An Exceptional Customer Experience

Discussion Points

  • Latest technology and automation interventions in CX
  • Industries that are the biggest adopters of automation in CX
  • Automation for Customer Communications
  • Baby steps for organizations to kickstart their CX Automation
  • And more. 

    • For more exciting videos, subscribe to Real Time with MK Podcast at https://anchor.fm/mattsenkumar

    For all your Business Process Outsourcing queries, please visit www.mattsenkumar.com

    ...more
    View all episodesView all episodes
    Download on the App Store
    Real Time with MK PodcastBy MattsenKumar