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Autonomous vehicles are no longer a future concept—they’re actively being deployed today. So where does that leave the chauffeur and ground transportation industry?

In this episode, Ken Lucci delivers a deep dive into the evolving AV landscape, breaking down what operators need to know about technology, market trends, and the strategic decisions that will define the next decade.

From robo-taxis and global deployments to cost reductions and real-world use cases, Ken separates hype from reality. He also explains why the biggest risk to operators isn’t just autonomous vehicles—but failing to adapt to changing customer expectations and technology.

The key insight: while AVs may impact certain segments like sedan and airport work, they also open the door to new opportunities in shuttles, campuses, and private communities. 

For operators willing to evolve, the road ahead may be more opportunity than disruption.

Share your perspective in the Q1 2026 Operator survey here: https://www.surveymonkey.com/r/HJBV3NZ

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