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January 11, 2019AutoSuccess 583 - Don ReedDon Reed joins us to discuss being a good listener while putting the customer first in the service drive.17 minPlay
January 04, 2019AutoSucces 582 - Phil BattistaPhil Battista joins us to discuss coaching a dealership team to success.12 minPlay
December 28, 2018AutoSuccess 581 - Susan GivensAs 2018 comes to a close, we’d like to thank each of our listeners as we get ready for a successful 2019.2 minPlay
December 21, 2018AutoSuccess: Leadership 580We've returned with some of our past guest to discuss what thought process or steps they take to stay motivated and inspired, especially when they aren't quite going as planned.12 minPlay
December 14, 2018AutoSuccess 579 - Chris SaracenoChris Saraceno joins us to discuss he new series in AutoSuccess, based around his book, The Theory of 5.9 minPlay
December 07, 2018AutoSuccess 578: Mike HaegMike Haeg joins us to discuss how dealers can increase their appointment volume and sales.12 minPlay
November 30, 2018AutoSuccess 577 - Becky ChernekBecky Chernek joins us to discuss if dealers' F&I practices are leaving them vulnerable to profit leaks.20 minPlay
November 23, 2018AutoSuccess 576 - Noel WalshNoel Walsh joins us to discuss how service and sales departments can work together for the betterment of the dealership.16 minPlay
November 16, 2018AutoSuccess 575 - Aaron BurtonAaron Burton joins us to discuss improving the customer experience.7 minPlay
November 09, 2018AutoSuccess 574 - James KlausJames Klaus joins us to discuss the processes and tactics dealers can use to improve their lead generation.17 minPlay