Mark Tewart returns to talk about why dealerships need to take another look at their processes and change for the revised road to the sale.

Marsh Buice, sales manager of Mark Dodge, Chrysler, Jeep, returns to talk about momentum: How some people lose it, and how you can keep it.

Nick Odizor, National Sales Supervisor for Callbright, talks about the role of the telephone in sales in the age of the Internet.

We’ve returned to some of our past guests to ask them that, as a leader, which is most important for an organization: the mission, core values or the vision.

Terry Gibson of Engage To Sell talks about live chat and how to get the most of your online traffic.

Sean Bradley, founder and CEO of DealerSynergy, talks about ways salespeople can master their craft and rise to the next level.

Scott Pechstein of Autobytel talks about understanding the online buying behaviors of today's auto consumers.

John Traver, CEO of Traver Connect, talks with us about utilizing the phone as a main sales tool.

Russell Grant of J&L Marketing talks about the importance of an owner marketing program to keep your customers from becoming someone else's Internet leads.

Mark Tewart, author, consultant and president of Tewart Enterprises, talks about the habits of the successful salesperson.