Unified Communications as a Service, better known as UCaaS, and its sister technology for the Contact Center, CCaaS, have been growing towards one another. In this episode, Ken Presti and Fuze CRO Chris Jones discuss the primary drivers, technical considerations, workforce considerations, and the overall impact of this development.

Secure Access Service Edge (SASE) has emerged as the new frontier of IT security and application performance. In this episode, Ken Presti speaks with Mark Peay, a channel director at Cato Networks, who specializes in SASE and offers great insights for decision makers wondering where SASE should fit into their strategies.

Secure Access Service Edge (SASE) is a framework for improving security and application performance. In this episode, Ken Presti speaks with Masergy's Rich Korn about how enterprise decision-makers and their Trusted Advisors can plan, implement, and get the most out of SASE.

IT Security is a constantly moving target that makes this fundamental necessity an inherently complex challenge. In this episode, Ken Presti speaks with Seth Marsh of the McCracken Group about how to build an effective security strategy.

Your selection of a UCaaS platform is one of your company's most far-reaching technology decisions. Ken Presti interviews Dialpad's Jen Jackson on key things to consider when making your decision. Highlights include differentiation, evaluating features, economics, and when to begin the process.

Picking the right balance between cloud technologies and on-prem solutions can be a major challenge. In this episode, Ken Presti speaks with Howard Shaw, director of technical strategy & engineering at SHI, about best practices to navigate Hybrid IT. 3:42 Key Factors

6:26 Is Hybrid an Interim Strategy?

10:00 Cost vs. Performance

14:39 Sorting through Options

Zoom's projected $14.7 billion acquisition of Five9 is clearly a game-changer for this technology space. In this episode, AVANT's Ken Presti hosts Forrester analyst Jay McBain for a thought-provoking analysis of the underlying strategy.

With a ransomware attack happening as often as every 11 seconds, Thrive's Dave Sampson tells Ken Presti how companies need to plan for prevention, response, and recovery. Don't let your company become the next victim. Here's some hands-on advice!

The Verizon DBIR is a bellwether of what's happening in IT Security. Our guest, Verizon's Chris Novak, covers the main takeaways of the report, and also explains how paying off ransomware just might get the victim into legal trouble.