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Avaya’s innovation without disruption explained

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Ian Purdell-Lewis, regional channel vice president for Avaya Canada

Hybrid is definitely one of the major buzzwords of the IT industry, and Avaya is no exception, with the company taking on a mantra of “innovation without disruption” to explain what this means for its customers. But what does it mean?

In this edition of the podcast, we’re joined by Ian Purdell-Lewis, regional channel vice president for Avaya Canada, to break that down and chat about what it means for Avaya’s customers and partners alike.

We discuss:

  • Purdell-Lewis’ role and history with Avaya;
  • what “innovation without disruption” means for Avaya;
  • how Avaya thinks about hybrid cloud and why it’s based on customer choice;
  • how Avaya’s offerings break down across contact center and unified communications, across on-prem and cloud;
  • why customers are choosing to keep parts of their technology on-prem, and what parts they’re choosing to move to the cloud;
  • Avaya’s solution set for the hybrid cloud;
  • stories of Canadian customers and how they’ve approached hybrid cloud; and
  • why more customers are choosing to keep more of their voice system on premise.

    • All this and much more are in this edition of the ChannelBuzz.ca Podcast.

       

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