Cutting through the noise for Canadian VARs and MSPs... more
Share ChannelBuzz.ca
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
ChannelBuzz.ca
By ChannelBuzz.ca
FAQs about ChannelBuzz.ca:
How many episodes does ChannelBuzz.ca have?
The podcast currently has 234 episodes available.
ChannelBuzz.ca episodes:
May 09, 2024How Ingram Micro’s configuration centre adds value to Lenovo ISG products In this special bonus episode of the podcast from Ingram Micro Canada, Lenovo Canada’s Bill Tirpkos interviews Ingram’s Ayon Khan and Roger Silvestre about the relationship between the vendor and the distributor, and how Ingram adds value to Lenovo’s data centre lineup.
Tune in to find out what partners can get from the configuration centres at Ingram Micro Canada, how they help partner define and build solutions, and get access to an exclusive promotion from the distributor.
...more April 03, 2024Security fameworks and managed services Stephen Nichols, director of solution engineering for Acronis
They can guide and shape your security practices and services, ensure you’re on the right side of regulation and governance, and help you sell higher-margin security services. Frameworks like NIST can do a lot for MSPs.
Stephen Nichols, director of solution engineering for Acronis, joins the podcast to discuss cybersecurity frameworks in relation to managed services.
We discuss:
- how to stay ahead of regulations by following a cybersecurity framework;
- what security frameworks are and how they work;
- how frameworks enable the overall customer conversation around security;
- how MSPs can operationalize their security around NIST or other cybersecurity frameworks;
- using frameworks for long-term planning with customers and can increase revenues;
- how frameworks help MSPs understand and manage risk and liability;
- dealing with customers who “opt out” of recommended security services and
- working within a framework during and after a breach.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
Resources from Acronis:
- Trial: https://go.acronis.com/sp-trial
- One-on-one demo: https://go.acronis.com/demo-request
- Solutions: https://www.acronis.com/en-us/solutions/cloud/
- Promo: https://go.acronis.com/displacement-promo
...more March 19, 2024Backup strategy for managed services Tony Anscombe, global security evangelist at ESET
Backups. Not a super-sexy topic of conversation, but when you or your clients have been breached, they can be a lifesaver. So this week, we’re having a chat with frequent podcast guest Tony Anscombe, global security evangelist at ESET, about the strategy behind backing up.
We discuss:
- how backup fits into an overall cyber-resilience plan, and even more so in the era of ransomware;
- the evolving drivers and processes of a backup strategy;
- how to think about backing up cloud-based data and applications, including service level agreements;
- the background of backup as a fundamental of managed services;
- looking at backup protection against more than just cyberthreats;
- why owning multiple customers’ backups may make MSPs and their backup providers an attractive target for attack;
- best practices for auditing and testing backups;
- how regulations and legislation impact backup strategies;
- the infrastructure for restoring data in the wake of a breach or outage and how quickly a business needs to be back up and running; and
- the ubiquitous need for a backup strategy and why that makes it a great tentpole for managed services sales.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more January 31, 2024Avaya Canada chief Robertson on innovation, hybrid work, and more David Robertson, managing director and president of sales at Avaya Canada
Avaya Canada had a big year in 2023 and is gearing up for 2024.
David Robertson, managing director and president of sales for Avaya Canada, joins us on this edition of the podcast to discuss how the Canadian organization fits into the company’s overall view, innovation and investment in Canada and where Avaya’s Canadian partners fit into its goal of delivering “innovation without disruption” for customers.
We discuss:
- the opening of a new Ottawa R&D facility;
- how Canada fits into the overall picture at Avaya, and the kind of growth Avaya has seen in Canada;
- the nature of Avaya’s customer base in Canada, and Avaya Canada’s status as the company’s third-biggest revenue market;
- how customers are choosing their voice and contact centre environment in a hybrid world;
- the value that partners bring to customers in a hybrid environment;
- Avaya Canada’s results for the end of fiscal year 2023 and its goals for fiscal year 2024;
- Avaya’s differentiator as a hybrid company that “can help customers choose their journey;”
- the evolution of the role partners in the Avaya ecosystem;
- where Avaya is investing in its partners and
- how Avaya is innovating in today’s market.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more January 17, 2024Leadership change at Ingram Micro Canada Tyler Coughlan, chief country executive at Ingram Micro Canada
The new year brings new leadership at Ingram Micro Canada. The distributor has introduced Tyler Coughlan, formerly a sales leader with the company, as its new chief country executive for Canada as longtime former Canadian boss Bill Brandel heads back to the U.S. to lead go-to-market in that country for Ingram.
Both Coughlan and Brandel joins us for this edition of the podcast to discuss the leadership change, Brandel’s seven years heading up Ingram Micro Canada, and where the distributor is headed this year.
Bill Brandel, former country chief executive for Ingram Micro Canada
We discuss:
- Brandel’s new role at Ingram Micro, heading up U.S. go-to-market;
- Brandel’s thoughts on his time leading Ingram Micro Canada;
- an introduction to Coughlan and his experience with Ingram Micro;
- biggest opportunities for Ingram Micro Canada and solution providers in 2024;
- Coughlan’s early-day priorities for the distributor this year and
- why partners can expect “active engagement” from Ingram Micro Canada.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more January 16, 2024Cyber security year in review and look ahead with ESET’s Tony Anscombe Tony Anscombe, global security evangelist at ESET
It was a banner year for ransomware, but is it going under the radar more than in years past? Is cyber security insurance a net good or evil force, and why? And why are managed services around security set to increase?
We kick off the podcast for 2024 as we’re joined by Tony Anscombe, global security evangelist for ESET, to chat about the security scene in 2023 and 2024.
We discuss
- the significant issues of the year in the cybersecurity sphere;
- trends in ransomware over the last year, including the normalization of attacks in the face of a record year for ransomware “earnings”;
- the rise in cyber risk insurance as a regular cost of business;
- how MSPs can help their customers stay on top of their security needs, and why insurance can sometimes help make the case;
- why patch management continues to be a vital issue to keep an eye on;
- best practices for meeting customers’ innovation, uptime and performance needs while also making sure updates are applied in a timely fashion;
- why Anscombe believes managed services are set for rapid growth in the security space, and his caveats around that growth;
- how often companies should be testing the cyber security savvy of all employees, and
- how AI fits into the cyber security industry, and AI’s role in making old-fashioned attacks better than ever before.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more October 25, 2023Inside ESET’s new distribution deal with D&H Cam Leetham, director of channel sales and alliances for ESET Canada
ESET and D&H recently inked a distribution deal to add the security vendor’s products to the distributor’s line card. It’s just ESET’s second distribution partnership in Canada, joining its longstanding agreement with Ingram Micro Canada.
Cam Leetham, director of channel sales and alliances for ESET Canada, and Michelle Biase, general manager of D&H Canada, join us on the podcast to discuss the deal and what it will mean for the companies’ Canadian channel partners.
Michelle Biase, general manager of D&H Canada
We discuss:
- what the new partnership means to both sides of the deal;
- why the time was right for ESET to expand its distribution footprint in Canada, and why it feels D&H was the right partner for it;
- how ESET fits into D&H Canada’s security business, and how the distributor is expanding its focus on security;
- which products will be available with D&H, and how their joint go-to-market will work;
- why smaller partners are interested in building their security business but finding it daunting, and how ESET and D&H can help;
- how security fits into just about any solution sales partners are building;
- the new types of partners ESET feels D&H will bring to the table for it and how they’re going to pursue those partners;
- how ESET will fit into D&H’s growing cloud marketplace, why cloud through the MSP community is a hot opportunity right now, and
- where the partnership goes from here.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more August 23, 2023ESET study finds phishing on the rise in North America Tony Anscombe, global security evangelist at ESET
In terms of means for launching a cyberattack, phishing is hardly new or novel, but it is on the rise in North America according to ESET’s study of attacks in the first half of 2023.
ESET global security evangelist Tony Anscombe joins us on the podcast to break down all the news found in the security giant’s extensive telemetry over the first six months of the year, and he points out that cybercriminals are really getting their campaigns together. So what can the channel community do to ensure their customers are as safe as possible?
We discuss:
- the rising tide of phishing scams in the North American market and how it shows cybercriminals are campaigning smarter than ever before;
- the role Anscombe sees AI playing in cleaning up and differentiating phishing attempts;
- why North America is an attractive market for phishers;
- the dominance of BlackBasta on the North American ransomware market and the development of ransomware-as-a-service as an ecosystem;
- what the IT channel community should be thinking about in terms of security trends and keeping their customers as safe as possible;
- the role of unpatched vulnerabilities in proliferating attacks, and the need for patch management and EDR to combat would-be attackers;
- new types of attacks taking advantage of Microsoft’s OneNote application on the heels of fixing Office VBA macro vulnerabilities;
- just how flexible cybercriminals are in changing their methods and business models in the face of changing market realities and opportunities;
- untrustworthy financial aggregation apps on the mobile front;
- why there’s been an uptick in sextortion scams; and
- why solution providers need to layer remediation on top of prevention to keep their customers as safe as possible.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more August 01, 2023Ingram Micro Canada certified Great Place to Work Bill Brandel, country chief executive for Ingram Micro Canada
Ingram Micro Canada was recently certified a Great Place to Work, and in this edition of the podcast, we take a look at what that means and how it’s measured.
Lori Scarlett, director of human resources at Ingram Micro Canada
We’re joined by Lori Scarlett, Ingram Micro Canada’s director of human resources and Bill Brandel, country chief executive, to discuss GPTW, ESG, some of the things Ingram Canada does differently, creating a Canadian identity within a multinational corporation, and much more.
We discuss:
- what Great Place to Work is, what they measure and how they measure;
- what being certified means to Ingram Micro Canada;
- the role of environment, social and governance (ESG) in employee satisfaction;
- how Ingram Micro Canada approaches ESG as a subsidiary;
- some of the things Scarlett and Brandel are most proud of when it comes to the culture at Ingram Micro Canada; and
- how Ingram Micro Canada tackles transformation as an organization.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more June 08, 2023ESET launches Threat Intelligence Services subscriptions Tony Anscombe, global security evangelist at ESET
ESET has recently expanded the footprint of the Threat Intelligence Services it has historically provided to select customers and partners, making a subscription to its deep security insights available to partners and customers.
In this edition of the podcast, we’re joined by Tony Anscombe, global security evangelist at ESET, to discuss why it’s making these feeds and reports more widely available, and what it all means to the company’s partners, both those who may look to resell Threat Intelligence to customers, and those who may be looking to bolster their own security services with additional insights.
We discuss:
- why ESET is “productizing” its Threat Intelligence Services;
- what feeds and reports ESET is making available to customers and partners;
- how solution providers can use these Threat Intelligence Services in their own business, or as something they can resell to their customers;
- the subscription model for Threat Intelligence Services, and how those are likely to evolve in the near future for MSPs;
- how Threat Intelligence Services can be a differentiator for solution providers marketing their security practice;
- why these kinds of Threat Intelligence Services are becoming much more broadly-sought information;
- why ESET feels it has to educate the channel on threat intelligence and why it’s important;
- why Anscombe feels ESET is “a research company with great products;” and
- how subscribers can get access to ESET’s top researchers to address their security concerns.
All this and much more are in this edition of the ChannelBuzz.ca Podcast.
...more
FAQs about ChannelBuzz.ca:
How many episodes does ChannelBuzz.ca have?
The podcast currently has 234 episodes available.