In this Convergence edition of the Channel Up Podcast, Amiee Keenan sits down with Naveen Agrawal from Avalara to discuss how agentic AI is changing the way businesses approach tax and compliance.

Naveen introduces Avi, Avalara’s AI super agent, and explains how it works directly inside Microsoft Outlook and ERP systems to bring compliance earlier into the workflow—reducing risk, manual effort, and downstream issues.

They also talk about why Avalara sponsored Convergence, how AI + ERP is reshaping enterprise operations, and what’s coming in 2026, including Avi for Outlook and Avi Everywhere.

Chapters

00:00 Introduction to Convergence and AI in Tax Compliance

02:58 The Role of AI in Tax Compliance Solutions

06:01 Product Innovations and Future Developments

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