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Avoid the Surprises โ Win customer hearts with new Banking Platforms
๐๐๐ก๐ฒ ๐ฉ๐๐ฒ๐ฆ๐๐ง๐ญ ๐ฆ๐๐ญ๐ก๐จ๐๐ฌ ๐ง๐๐๐ ๐ญ๐จ ๐๐ ๐ญ๐ก๐ ๐๐จ๐๐ฎ๐ฌ ๐๐จ๐ซ ๐๐ ๐๐ ๐ญ๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง "The customer is king!"
How many times have you heard that statement before and actually believed it? In this episode, Tu Duong - Country Sales Head of KMS Solutions - will analyze the affective, sensory, and behavioral consumer responses during all stages for #Bankingย
๐ป Key takeaways:ย
โพ๏ธ Methods to help banks measure the quality/ROI of CX across the entire journey in Bankingย
โพ๏ธ How to integrate customer data with CRM and other systems like CDP to capture a holistic customer journey (touchpoints, physical, digital, social)ย
โพ๏ธ Strategy to improve digital experiences to drive profitable growthย
โพ๏ธ A case study of Super App for Bankย
โพ๏ธ Recommendation from the expert for SMEs, Large Corp, Business Banking, Retail Banking for better CX strategies and investmentย
----ย
๐ป ๐๐๐จ๐ฎ๐ญ ๐๐จ๐๐๐๐ฌ๐ญ: ๐๐๐๐ก ๐๐ง ๐๐ข๐ย
Hosted by KMS Solutions, Tech On Mic is the premier podcast for IT and technology for Businesses. Sticks to its name and its formula, #TechonMic discusses the latest tech topics in APAC that have captured our imagination; experts' views on businesses' strategy, technology, women in tech, and innovation. Each episode interviews professional guest speakers that are passionate about the technology trends that are reshaping the corporate world, with the aims covering all sorts of enterprise IT subjects. ย
๐ Who should listen: Top executives, leaders of business and tech; C-suite in companies; innovators and tech evangelists leadership, business and technologyย
--------ย
Visit KMS Solutions at:ย
โพ๏ธ Youtube: https://www.youtube.com/channel/UChM-aXPpbHlPASM_2b3oGxwย
โพ๏ธ Website: https://kms-solutions.asia/ย
โพ๏ธ Facebook: https://www.facebook.com/kmssolutions.asiaย
โพ๏ธ LinkedIn: https://www.linkedin.com/company/kms-technology-solutions-incย
โพ๏ธ Twitter: https://twitter.com/SolutionsKmsย
โพ๏ธ Pinterest: https://www.pinterest.com/kms_solutions/ย
โพ๏ธ Quora: https://www.quora.com/profile/KMS-Solutions-1 ย
#KMSolutions #DigitalTransformation #Podcast #TechnologyPodcast
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By KMS Solutions๐๐๐ก๐ฒ ๐ฉ๐๐ฒ๐ฆ๐๐ง๐ญ ๐ฆ๐๐ญ๐ก๐จ๐๐ฌ ๐ง๐๐๐ ๐ญ๐จ ๐๐ ๐ญ๐ก๐ ๐๐จ๐๐ฎ๐ฌ ๐๐จ๐ซ ๐๐ ๐๐ ๐ญ๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง "The customer is king!"
How many times have you heard that statement before and actually believed it? In this episode, Tu Duong - Country Sales Head of KMS Solutions - will analyze the affective, sensory, and behavioral consumer responses during all stages for #Bankingย
๐ป Key takeaways:ย
โพ๏ธ Methods to help banks measure the quality/ROI of CX across the entire journey in Bankingย
โพ๏ธ How to integrate customer data with CRM and other systems like CDP to capture a holistic customer journey (touchpoints, physical, digital, social)ย
โพ๏ธ Strategy to improve digital experiences to drive profitable growthย
โพ๏ธ A case study of Super App for Bankย
โพ๏ธ Recommendation from the expert for SMEs, Large Corp, Business Banking, Retail Banking for better CX strategies and investmentย
----ย
๐ป ๐๐๐จ๐ฎ๐ญ ๐๐จ๐๐๐๐ฌ๐ญ: ๐๐๐๐ก ๐๐ง ๐๐ข๐ย
Hosted by KMS Solutions, Tech On Mic is the premier podcast for IT and technology for Businesses. Sticks to its name and its formula, #TechonMic discusses the latest tech topics in APAC that have captured our imagination; experts' views on businesses' strategy, technology, women in tech, and innovation. Each episode interviews professional guest speakers that are passionate about the technology trends that are reshaping the corporate world, with the aims covering all sorts of enterprise IT subjects. ย
๐ Who should listen: Top executives, leaders of business and tech; C-suite in companies; innovators and tech evangelists leadership, business and technologyย
--------ย
Visit KMS Solutions at:ย
โพ๏ธ Youtube: https://www.youtube.com/channel/UChM-aXPpbHlPASM_2b3oGxwย
โพ๏ธ Website: https://kms-solutions.asia/ย
โพ๏ธ Facebook: https://www.facebook.com/kmssolutions.asiaย
โพ๏ธ LinkedIn: https://www.linkedin.com/company/kms-technology-solutions-incย
โพ๏ธ Twitter: https://twitter.com/SolutionsKmsย
โพ๏ธ Pinterest: https://www.pinterest.com/kms_solutions/ย
โพ๏ธ Quora: https://www.quora.com/profile/KMS-Solutions-1 ย
#KMSolutions #DigitalTransformation #Podcast #TechnologyPodcast