A panel discussion from the AWS for Software Companies Generative AI and Data Executive Forum featuring leaders from DatologyAI, Gretal.ai and Zscaler sharing insights on data analytics, AI/ML and cost optimization.

Panelists:

• Ari Morcos - CEO and Co-founder at DatologyAI
• John Meyers - CTO and Co-Founder at Gretel.ai
• Sanjay Kalra - Product Management at Zscaler
• Andy Perkins – General Manager, Data, Analytics, GenAI at Amazon Web Services

Topics Include:

• Top 3 keys to success integrating insights, AI-ML, generative AI
• Big business opportunities for data curation, data analytics to reduce costs
• Recent ML innovations for solving problems with data
• Balancing utility and accuracy with synthetic data for privacy
• What is the role synthetic data plays in AI/ML Ops
• Benefits of synthetic data
• Cost optimization existing data in AI/ML platform
• Reinvesting cost savings into innovation with data and generative AI
• Insights and predictions for data, AI/ML, generative AI to transform user journeys

Phil Le-Brun of AWS speaks to Brad Porter, CEO of Orion Health about the exciting future healthcare, communities that have adopted a “Digital First” strategy and improving the healthcare experience through data and technology.

Topics Include:

• The ambitious mission and vision for Orion Healthcare
• Improving the clinician and patient experience through data
• The role of data in healthcare
• Opportunities for digitization and innovation in healthcare
• AI and data for improving healthcare predictability & efficiency.
• Using technology to “join the dots” for health trends of the population
• Examples and benefits of communities that have a “Digital First” strategy for healthcare
• The patient experience with their healthcare data
• Building trust with personal health information
• Learning about digital opportunities from personal experiences with healthcare

In this podcast we’ll hear from Stephen Manley, CTO of Druva, about the problem of data sprawl, and how AWS customers like Druva have prepared, orchestrated, and unified petabytes of data to analyze and perform at scale.

Topics Include:

• Generative AI has flipped a lot of legacy AI in last few months
• Overview of Druva / a SaaS backup company
• How do we use generative AI to help customers get more value?
• What problems did we not expect with generative AI?
• Curating data to feed into LLMs
• Integrating security and privacy into the product
• Measuring performance with generative AI
• AWS team helping solve the issues
• Betting big on AWS Bedrock
• Ingesting data into S3 with 5x performance improvement
• Unified view of security, aggregating data for efficiency
• Walking through an example query
• Summary recommendations

Today, in collaboration with Business Insider India, Raviteja Dodda, Founder and CEO of MoEngage shares the story of how MoEngage is shaping customer engagement and provides guidance for other software leaders wishing to make the same journey.

Topics Include:

• Jeff Klaus and Raviteja Dotta Introductions
• How has the Customer Engagement Space evolved in recent years?
• How has SaaS help automate AI-driven personalization?
• Maximizing existing customers
• Steps and best practices for growing to multiple markets
• Developing GTM approach for Asia, Europe and North American markets
• Creating a “flywheel effect” by leveraging customer communities
• Innovating to stay ahead of the curve in the software industry
• MoEngage implemented AI in 2016 – how had that AI strategy evolved through to generative AI?
• Recommendations and Lessons Learned

Today, a session from the AWS for Software Companies Executive Forum at re:Invent, Jeremy Schnieder, Senior Partner at McKinsey & Company, shares some mega trends of the software industry.

Topics Include:

• Software is growing significantly.
• Total value of Enterprise software industry has doubled in the last 5 years
• IT spending rising, SaaS now over 50% of software revenue
• Opportunities & major growth drivers with GenAI
• Shifts balance of internal development and commercial software due to GenAI
• GenAI influenced changes in various market segments
• Tactics that product led sales are using
• Productivity benefits from generative AI-assisted software development
• Productivity metrics for generative AI

Gabriele Lasauskaite, Head of Growth & Community Programs at AWS, speaks with Luke Anear, CEO and Founder of SafetyCulture as he shares the story of SafetyCulture, becoming a critical app for businesses, supporting 75,000 customer globally and the plans for 100x growth in the coming years.

Topics Include:

• How did SafetyCulture begin? What problem were you trying to solve?
• Who are the customers of SafetyCulture?
• Australian Open using SafetyCulture for their events
• Airlines relying on SafetyCulture
• The role of technology on SafetyCulture
• The importance of User Experience
• Growing the SafetyCulture business 100x by 2032
• Interview wrap up

James Hunt, Vice President of Product Management of eGain shares the story of how eGain Analytics is helping Amazon Connect customers to measure, manage and optimize their contact centers.

Topics Include:

• Overview of eGain
• eGain Solution hubs: Knowledge, Conversation & Analytics
• Why enterprises choose eGain Analytics
• Contact Center Analytics: Buy vs. Build
• Navigating a migration from On-Premise to Amazon Connect – Best Practices & Pitfalls.
• A real customer migration experience
• Building trust with large enterprises and government clients
• How eGain leverages AWS services
• The Amazon/eGain partnership
• Advice for other software executives
• Find out more: eGain.com and eGain on AWS Marketplace
• Navigating the migration from On-Premise Solutions to Amazon Connect – Best Practices & Pitfalls.

We feature a panel discussion from the AWS for Software Companies Executive Forum at re:Invent, featuring software leaders, founders and co-founders from Cohesity, HashiCorp, Postman and SentinelOne sharing how they grew their software business, software trends they are seeing and growth plans for 2024

Panelists:

• Mohit Aron, Founder and Chief Technology and Product Officer, Cohesity
• Armon Dadgar, Co-Founder and Chief Technical Officer, HashiCorp
• Ankit Sobti, Co-Founder and Chief Technology Officer, Postman
• Ely Kahn, Vice President of Product for Cloud Security and AI/ML, SentinelOne
• Carol Potts, Director ISV Sales, North America, Amazon Web Services

Topics Include:

• Software trends being seen in the market today
• Introductions from each panellist
• Seeing a market opportunity and the founders’ journey
• The evolving vision of software companies
• Involvement & impact of AWS
• Reactions to present day market conditions
• Changes for various sized customers
• Strategies for delivering value and staying nimble
• Where are software companies pushing for growth?
• Impact and approach to generative AI
• Software and growth strategies for 2024
• Session wrap up

We feature a panel discussion from the AWS for Software Companies Executive Forum at re:Invent, featuring software leaders from Appen, Coinbase, Rapid7 and AWS sharing strategies and best practices to optimize their businesses to free up budgets and enable further software innovations. 

Panelists:

• Bobby Smith, Vice President of IT and Engineering, Appen
• Sumanth Sukumar, Vice President Engineering, Coinbase
• Elaine Hardwick, Director of Engineering, Rapid7
• Sree Ratnasinghe, Director, NAMER Tech, Amazon Web Services

Topics Include:

• Potential future market and impact of driving optimization
• How optimization drove innovation
• Using optimization to free up budget & time for growth programs
• Optimization becomes part of the organizational culture
• Lessons learned through optimization
• Running internal competitions to drive innovation and modernization
• AWS’ “Experience Based Accelerator” 3 day hackathon-style optimization program
• Leveraging AWS to help optimize to invest in generative AI
• Investment returns in Bedrock and Code Whisperer
• Ensuring team alignment for optimization focus
• Making roadmap trade-offs – features v optimization
• Final thoughts, panel wrap up

We feature a panel discussion from the AWS for Software Companies Executive Forum at re:Invent, featuring software leaders from Canva, Databricks, Okta, PagerDuty and AWS discussing modern data strategies for software companies.

Panelists:

• Fawaz Ahmed, Senior Director of Engineering, Canva
• David Meyer, SVP of Product Management, Databricks
• Bhawna Singh, CTO, Okta
• Tim Armandpour, CTO, PagerDuty
• Barry Morris, GM, In-Memory and Emerging DB, AWS

Topics Include:

• Sharing approach to data strategies
• Canva providing and leveraging user analytics.
• Databricks data strategy and architecture
• Processing data with minimal latency
• Governance and challenges with generative AI
• Beyond the chatbots - fundamental shifts in data strategy with generative AI
• Managing data for generative AI verification and trust
• Training and fine-tuning data models
• Prioritizing data integration and evolution
• How will generative AI evolve data over the coming years
• Can providing insights be monetized?
• Technology requirements for driving data-based decision making
• Predictions for data and generative AI