In this episode, we dive into one of the toughest challenges for any B2B business: getting paid on time without damaging client relationships. Using Taurus Collections’ latest guide on effective B2B debt collection strategies as our starting point, we unpack how proactive communication, clear payment terms and consistent follow-up can transform your cash flow.

We talk about how to segment customers by risk, when to tighten your approach, and how to stay professional but firm when invoices go overdue. You will hear practical tips on automating reminders, setting internal credit control policies and understanding your legal obligations in the UK so you stay compliant while still protecting your bottom line.

Finally, we explore when it makes sense to bring in a specialist collections agency like Taurus Collections, how “no collection – no fee” arrangements work, and what ethical, reputation-safe debt recovery looks like in practice. If you are an owner, finance director or credit controller trying to reduce late payments and improve cash flow, this episode is for you.

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