Episode 91 of B2B SaaS Talks dives into the latest procurement mandate sweeping enterprise software deals: the vendor social compliance audit. Lucas and Luna unpack the story of a $12 million SaaS contract that nearly fell apart over a single factory audit in Penang, Malaysia. They explain what social compliance means in a software context—labor practices in data centers, supply chain transparency, and sub-contractor oversight. The hosts walk through the five pillars auditors now check: wages and hours, health and safety, freedom of association, environmental management, and ethics. They also discuss how this mandate caught the industry off guard, why it's different from the AI and cybersecurity audits of prior episodes, and what vendors must do to pass. Lucas offers a concrete framework for B2B SaaS companies preparing for their first social compliance review, while Luna challenges whether software vendors should be held to factory-floor standards. Specific, conversational, and grounded in real procurement trends as of July 2026.