On today's episode, I discuss why marketing that shifts toward an "everything's normal over here" message positions CRAs to take business from those who can't or won't adapt to a new business environment.

Your e-mail & marketing campaigns may literally be making clients and prospects angry. There’s so much noise these days. We’re all on information overload. How to determine whether you’re seen as a helpful hand or an obstacle standing in the way.

On today's episode, I discuss why committing to a better, more comprehensive understanding of your business through numbers can increase your profits and save clients at a time where we desperately need to do both.

On this episode, learn why taking open positions off your website limits your access to competitive intelligence, hinders your long term talent level, and weakens your standing in the eyes of clients and competitors.

Innovative organizations are looking to strengthen their teams, their operations and their finances. And that includes their vendors. On this episode of Background Check Radio, I discuss why your best clients are the ones most at risk of leaving, and how to get in front of it.

Building a stronger team doesn't mean expanding staff. It does mean evaluating your internal teams to identify strengths and weaknesses relative to the unprecedented amount of talent available right now. Companies who will win are the ones willing to make hard, but necessary decisions.

Employment Screeners are facing unprecedented times, dramatically impacting the recruiting, hiring and staffing world. Learn how background check companies can navigate the new normal, and what processes may emerge as best practice solutions to better serve HR and Talent Acquisition Leaders. Presented by Kevin Bachman, The CRA Doctor, and Securitec Screening Solutions.

This emergency webinar explores the current state of affairs, and how to make short, intermediate and long term business decisions in the best interests of your clients, your staff and your business.

Clients we believe are happy often feel much differently under the surface. Avoid getting blindsided by learning how to uncover and resolve problems before they walk out the door!

A family trip to an indoor water park reveals similarities between their business and a CRA's.