Backstage at the Customer Experience

By PowerHouse Consulting

This podcast will inspire on stage & backstage players to act in the interest of the Customer Experience. Host, Kathleen Peterson has 30+ years in the Customer Care industry & is a sought-afte... more

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FAQs about Backstage at the Customer Experience:

How many episodes does Backstage at the Customer Experience have?

The podcast currently has 12 episodes available.

Backstage at the Customer Experience episodes:

April 08, 2020 Dealing with Difficult People
In this episode Kathleen talks about navigating the choppy waters of dealing with high emotions and taking the best route to get to the other side unscathed.

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16min
April 03, 2020 HUMAN CHALLENGES OF THE NEW NORMAL
In this episode Kathleen walks us through the trials and trauma that could be associated with our current COVID-19 crisis - from ensuring new remote workers have sufficient space to accomplish their day to day routines to maintaining mental health during these tough times.
...more
17min

FAQs about Backstage at the Customer Experience:

How many episodes does Backstage at the Customer Experience have?

The podcast currently has 12 episodes available.