Badass Business Owners: Tips for Small Businesses Serving their Communities

EPISODE 110 of The Local Small Business Coach Podcast

Today's Tip of the Week: How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

Surviving the Horrible Slumps in Your Small Business

Here is what we discuss in today's episode:

How some weeks just sick and how you can survive the rough patches in your local small business. The past two weeks have been horrible and a great reminder that even when you have a positive attitude, crappy weeks are going to happen. Your goal is to survive and how to prepare for them and more importantly, how to get out of them!

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You! CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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EPISODE 109 of The Local Small Business Coach Podcast

Today's Tip of the Week: What is Your Unique Selling Point?

In Today's Episode We Cover 3 Topics: Share a Conversation on Learning from Business Failure | What is Your Unique Selling Point? | Q&A: Should You Rent New Equipment vs Purchasing It?

In today's episode, we discuss…

Here is what we discuss in today's episode:

Your Questions Answered: We discuss whether renting a piece of equipment or purchasing it is better. You might recall you should only purchase under certain conditions, but what about renting instead?

Tammy's Rant: Today is a different type of rant. I share a great conversation I had with someone that use to have a local small business and what we both learned after the market crashed and what why we think local business owners work way to hard.

Today's Business Tip: To wrap up we discuss having a unique selling point or USB. How you want to find something that will help you stand out from your competitors. Just like Dominos and their 30 day pizza delivery, what can you do to set your company apart?

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You! CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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EPISODE 108 of The Local Small Business Coach Podcast

Today's Tip of the Week: Stop Assuming to Know What Your Customers Want

In Today's Episode We Cover 3 Topics: TIP: Stop Assuming to Know What Your Customers Want | RANT: Positive Service at a Dentist | Q&A: Should You Wear a Uniform?

Here is what we discuss in today's episode:

Your Questions Answered: We discuss Roger's question on if he should have a uniform or logo'd shirts for his landscaping business. So we dive into the reasons that having a uniform will be good for not only Roger's business, but yours as well.

Tammy's Rant: Today is a different type of rant. My rant today is about an awesome experience I have at a dental office that was under staffed and handled a variety of issues really well.

Today's Business Tip: Finally, our tip is on making sure that you are not just providing what you think your customer needs but you should be providing what they want. How sometimes what they need doesn't line up. You must take them on a journey to help them understand why they need them. Remember, help them understand the benefits vs the features. Solve a pain point.

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You! CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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EPISODE 107 of The Local Small Business Coach Podcast

Today's Tip of the Week: The Power of Testimonials in Your Local Advertising

In Today's Episode We Cover 3 Topics: Marketing Your Testimonials, Rant on Respecting Your Customer's Home & a Question on Losing Customers Due to Changing Pricing and Products

In today's episode, we discuss…

1. We start with a great set of questions on How not to Lose Customers While Making Changes to Your Business. When is changing your prices and products become too much and cost you customers? We discuss how you want to communicate with your customers and clients the changes and make them part of the process, to get their ideas and look for trends in what they are asking for. Finally, make sure you give the changes time to make a difference. Constant change never allows you to see how they are working out.

1. I rant on something that happened when I used a local small business owner for some work around my place. The subject of not leaving Your Customer & Client's Home a Mess when you are done with the work. Nothing says I don't value you nor do I respect you, than leaving your trash and crap around someone's house. You are a guest in their home and you need to treat them that way. You want their memory to be about the awesome job you did and not the crap you left them to deal with.

1. Finally, we talked about how Testimonials Should Be Part of Your Marketing Plan. Testimonials are a great way for future customers to know exactly what they are getting when they use you and your business. Testimonials are your past customers shouting from the roof tops why people should be using you. Remember, people will listen to other people bragging on you more than they will listen to you bragging on you. So make sure to collect these. Focus them on 1 or 2 websites and grow a must use you mentality on those sites

1. Finally, we start the episode with a little pep talk on your business J

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You! CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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EPISODE 106 of The Local Small Business Coach Podcast

Today's Tip of the Week: Staying Engaged with Your Past Customers / Clients

In Today's Episode We Cover 4 Topics: Seasonal Business, Purchasing Equipment on a Loan, Employee Presentation & Staying Engaged with Past Customers

In today's episode, we discuss…

1. You want to create a business that can survive all 12 months and not just 9 months of the year. While we have discussed seasonal businesses more back in episode 40, the important thing to remember is, find ways to fill the down months to help ease the massive drops in business that you are prone to.

1. We discussed a question on should you take on debt to purchase equipment or tools to grow your business? As I mentioned, that depends if you have business backed up, ready to go. Then it might be worth it. But if you will grow slowly with the purchase, you are better off saving up the money and then making the purchase. This will take away the pressure of needing to create business immediately to at least break even with the loan payment.

1. In my weekly rant, we discussed why It is very important that you realize that anyone you hire, whether on your payroll or in a temporary basis, is a representation of you and your values. You must set those expectations and they must know that you are going to follow up on them. Especially if they are out of your eyesight and in front of your potential customers and clients.

1. Finally, we wrapped up with our tip of the week where we discussed the importance of staying in touch with your past customers and clients and how it is much easier to keep an existing raving fan vs trying to find and convert a new one. We went over a few ways that you can work this into your weekly routine. This is an area that we all, including myself, need to commit to going forward.

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You! CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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EPISODE 105 of The Local Small Business Coach Podcast

Today's Tip of the Week: Understanding Your Cash Flow in Your Local Small Business

Question of the Week: Should I Use a Temp Agency in My Local Small Business

In today's episode, we discuss…

First up we discuss Erin's question on using a temp agency to hire some folks for her cleaning business. She has been having trouble getting good help and is wondering if this is a great option.

Then we discuss the importance of making sure your carts and hand baskets are in your store and ready for your customers vs across your parking lot. This can lead to a poor impression but even worse, a loss of sales!

Finally, we discuss cash flow and why it is so important in your small business. Most local small business owners don't know the meaning of cash flow and what causes most business to develop poor cash flow habits that can cause a business to go under. Cash flow is also a key factor in your ability to hit your $100,000 in profits as well.

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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EPISODE 104 of The Local Small Business Coach Podcast

Today's Main Tip: Attitude, Amplify & Action = A Success Business

Question of the Week: How Much Money Can I Make in My Business

In today's episode, we discuss…

A) A question on how you should set your prices in the beginning stages of your business. You initially want to be competitive with your competitors. Once you build a reputation for service and quality of work, you can start to pull away from the pack but your first goal needs to be getting your foot in the door.

B) We go over my rant for the week on cold calling. We discussed that if you do any cold calling you must make a personal connection first and not insult your target audience just because they aren't ready to hear your sales pitch at this time. Insulting them will only cause them to remember your company in a negative way but also in a way that will trickle to their family, friends and neighbors.

C) Finally, we discussed three words that will help you towards great success. That when you focus on Attitude, Amplify & Action you can take your business to the next level. These words serve as a reminder to take your life and business to the next level.

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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Episode 103 – The Local Small Business Coach Podcast

Today's Topic: Recession Proof Your Local Small Business

Also, Today's Question: How Should You Set Your Prices

~ Here is what we discuss in today's episode:

A New Podcast for those that want to start a local small business I just released a new podcast for those that want to start a local small business. If you know anyone, have them start listening to the Start a Local Small Business Podcast

Your Questions Answered: We answer Brandi's question on how she should set her prices in her home cleaning business. Some great tips for anyone looking to be competitive in their community

Tammy's Rant: I share a recent experience at a local small business where the business owner set the tone for the rude experience that this lady had while shopping his store.

Tip of the Week: Is your local small business recession proof? It is critical that we look back at the recent recession and learn what do the businesses that survived the recession have in common? How does a business last 10,20, 30+ years and survive even the worse of financial times?

For the Full Show Notes Visit: Episode 103 - Local Small Business Coach Podcast

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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Episode 102 – The Local Small Business Coach Podcast

Today's Topic: Merchandising Ideas from Big Box Retailers

Today's Question: What do you suggest to drum up business quickly

Here is what we discuss in today's episode:

Where Are You on Your Annual Goals? Are you making the progress that you planned on? Are you working your plan? It is never too late to start.

Your Questions Answered: We answer Bob's question on how to restart a business that was put on hold while dealing with a medial issue. We offer some tips for those looking to jump start their businesses again

Tammy's Rant: I share a rant on why don't business owners follow up on their people that go out into the field. Here is what happened to a colleague who had a horrible experience with a business's employee

Today's Business Tip: Merchandising Ideas from Big Box Retailers. Learn how big box retailer utilize their prime real estate to boost their sales and profits and you can do the same thing in your brick and mortar business

For the Full Show Notes Visit: Episode 102 - Local Small Business Coach Podcast

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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Episode 101 – The Local Small Business Coach Podcast

Today's Topic: Hire the Best, Train the Best and Develop the Best

Also, Today's Question: Should I Have a Separate Checking Account for My Business

In today's episode: We discuss why you want to hire the best, train the best & develop the best. Plus we will answer the question: Should you have a separate checking account for your small business?

For the Full Show Notes Visit: Episode 101 - Local Small Business Coach Podcast

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at [email protected]

Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website: StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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