<p>During the execution phase of the project, the team is stretched by the customer to add to scope. It’s causing strain on the team and putting pressure on the schedule. Jay Christensen and John Patton discuss the critical importance of scope definition in planning, and how to manage the complex client relationship that evolves after profile development is complete.</p>

During the execution phase of the project, the team is stretched by the customer to add to scope. It’s causing strain on the team and putting pressure on the schedule. Jay Christensen and John Patton discuss the critical importance of scope definition in planning, and how to manage the complex client relationship that evolves after profile development is complete.

Balancing customer priorities and managing difficult resources

Ask Cadence is a series dedicated to bringing solutions to your toughest project management problems. Using real-world project challenges from project managers in our global project management training seminars, our team offers guidance on how to tackle such issues as Scope, Schedule, Responsibility, Organizational Project Management, Agile Project Management and so much more. Join the discussion today and write us at cadence@cadencemc.com with your own project challenges.

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Balancing customer priorities and managing difficult resources

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