In this episode of Beauty Business Strategies, we are joined by Robert Reed and Brock Goldberg from Ergo for a compelling discussion about communication, collaboration, and consistency. We dive into how the age of social media has changed the industry’s mindset from “we” to “me” and how that shift has affected team dynamics, communication styles, inspiration, and goal-setting. Tune in for some words of wisdom on how to build stronger teams, plan for the future, and get the magic back in your salon, spa, or medspa!

0:40 - Introductions
2:50 - The industry is changing…what happened?
6:00 - There’s no “I” in “team” - How individualism affects inspiration and team dynamics
8:55 - The secret ingredient to bringing the industry back together
11:13 - Inertia - How to maintain momentum and create stronger teams
14:55 - Words of wisdom for business owners
16:49 - How to empower your team
18:16 - Discovery benefits everyone
19:00 - The Ergo Approach
21:33 - Goals vs. Aspirations
26:18 - The beauty industry’s blind spot
29:34 - What about tomorrow?
33:00 - Closing comments & how to connect with Ergo

Watch the video version of this episode: https://youtu.be/Gdt4fvHRD8s

Listen to the audio version of this episode on your favorite podcast platform: https://strategies.com/podcast/

To learn more about Ergo Styling Tools, visit: https://ergostylingtools.com/

To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:


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The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.