If you’re dealing with chargebacks on an ongoing, long-term basis, you may come to develop some opinions about the banks that get involved. Your primary relationship will be with your acquiring bank, the institution that provides you with your merchant account, but it’s likely you’ll find yourself at odds with some of the larger issuing banks on multiple occasions. With millions of customers across the United States, it’s likely that Bank of America will often be the issuers you’re having to contend with.

An institution the size of Bank of America can be an intimidating opponent, but ultimately, you’re both subject to the rules imposed by Visa and Mastercard, and even big banks have a vested interest in following the rules and doing the right (and legal) thing.

Are you learning how to use the Bank of America's platform to dispute chargebacks? Here's our Step by Step Walkthrough.

Full Text:
https://www.chargebackgurus.com/blog/how-to-handle-bank-of-america-chargebacks

©Chargeback Gurus 2020
Production: Tyler DeLarm
Narration: Sarah Rife