One of the biggest mistakes companies make after a major data breach is communicating with the news media, consumers and others before all the facts are clear, says attorney Ronald Raether.

Phishing - it's the classic scheme that never goes away. In fact, it evolves. Amy Blackshaw of RSA offers insights on how to respond to this and other trends identified in the 2012 Faces of Fraud survey.

What's the best strategy for communications after a data breach, like the one suffered by Global Payments Inc.? Bob Carr, CEO of Heartland Payment Systems, discusses what to say in the weeks following a breach.

Banks and credit unions are making investments to prevent ACH/wire fraud. But are they investing in the right solutions? Attorney Joseph Burton says the focus must be on 'reasonable' security.

To respond to a security incident, an organization must first be aware of it. But too many intrusions go undetected, says Rob Lee of SANS Institute. That's the first problem that needs to be addressed.

"Regulation drives spending," says George Tubin of GT Advisors. "You're in a situation where the regulators are telling you, 'You have to do something; you have to make improvements.' Therefore, the bank has to spend some money on technology."

Creating a "culture of compliance" that emphasizes the importance of privacy requires far more than "management by committee," says change management specialist Jan Hillier.

What might the Global Payments breach investigation entail? Dave Ostertag of Verizon's Investigative Response unit describes a forensics investigation - how long it can take and what it might reveal.

Where do time-strapped senior leaders go for education on cyber forensics and incident response? Carnegie Mellon University has a new option, and Dena Haritos Tsamitis explains its unique approach.

Gartner Analyst Avivah Litan, one of the first fraud experts to report the Global Payments Inc. data breach, says the latest revelations raise more questions than answers about the incident's impact.