When most people think about banking, they picture massive institutions, rigid rules, and transactions that feel anything but personal. But for Jenny Saunders, President of FC Bank, banking is only effective when it’s rooted in relationships; when institutions are visible, accountable, and deeply invested in the communities they serve.

Jenny’s path from a small town in Ohio to leading a community bank in Central Ohio has been shaped by advocacy, brand-building, and a belief that banks can, and should, play a meaningful role beyond balance sheets. In this conversation, Jenny and I talk about why relationship banking still matters in an era of mega-banks and neobanks, how FC Bank built real community presence and brand recognition in a crowded market, what women in leadership face inside financial services, and why issues like affordable housing, mass transit, and regulatory stability will shape the future of Columbus and community banking alike.

Shownotes

Transcript on page 2.

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