BBB National Programs

Hidden fees aren’t just a consumer issue – it’s a problem for businesses as well. The inability to play fair or advertise honestly eventually impacts the reputation of a company, and many times, industries as a whole. Anna Laitin, Director of Financial Policy at Consumer Reports, gives us an inside look at how they’re tackling this issue head-on for both businesses’ and consumers’ well being.

As the automotive industry drives us forward into autonomy, how does this impact data collection and privacy? John Verdi, VP of Policy at Future of Privacy Forum talks about the past, present, and future of data privacy and regulation for connected cars on this week’s episode. Enjoy the ride!

We are on the brink of a whole new era of aviation. Our skies are bound to be buzzing with drones in the coming years. Matt Scassero, Director of UMD UAS Test Site, and Miriam McNabb, Editor in Chief of DroneLife.com spark up a great discussion on the future of the drone industry and its impact on consumer data and privacy. Tune in now!

Happy New Year! New beginnings bring new trends. In this episode, we weigh in on what to expect for 2020 in business and our marketplace. We cover the gamut from self-driving cars to how the CCPA law will continue to change the landscape of data collection. Join us for a quick stroll through what to expect as we begin again in 2020!

More than ever, consumers are motivated by what their favorite influencers are endorsing through their social media channels. In this episode of The Bistro, Pam Deese, attorney of Arent Fox, walks us through what it means to hold the torch of influence in today’s digital world.  Be sure to tune in!

A global movement in data privacy law is happening as the EU is setting new standards, making data privacy a fundamental human right. Business reputations hang in the balance. Don’t let yours fall short. Cobun Zweifel-Keegan, Deputy Director, Privacy Initiatives (who operates the BBB EU Privacy Shield program) & Jon Brescia, VP Digital Advertising Accountability Program give us an inside look at what you need to know.

Consumers are committing to brands who are taking stands on social issues. More than ever, advertisers are turning towards what makes their audience tick. Sheila Millar, a partner at Keller & Heckman LLP, gives her insights on what to expect for the future of advertising regulation. Are you in or out?

Ever hear the term, “smart cities,” and think what exactly does that mean? This innovative way of living is being fueled by the evolution of AI, having us exist in the “Jetson” era sooner than we thought. Danielle Loffreda, Market Development and Consultant for Ciena introduces us to where smart cities have been and where they are going. Listening in now!

The world of technology has changed, and its time that COPPA change along with it. Dona Fraser, Vice President of the Children Advertising Review Unit joins The Bistro. She shares how she envisions COPPA evolving to meet the arising needs that our endless transforming digital environment brings.

Brian Wommack, SVP, Communications, Council for Responsible Nutrition, joins The Bistro to help us become more label wise. Your dietary supplement label is changing. Learn how and why. Be Label Wise!