Zeshan Raja, Asst. Director of Partner Success at Continuum shares insights on the importance of a BDR (Backup & Disaster Recovery) plan for any MSP and IT Service company. This falls in line with Business Continuity Plans. As their customers you need to demand this. As the provider, how can you provide this and still remain profitable? Zeshan is here to tell you how to keep this costly, high-resource intensity service from killing your profits.