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Customer centricity - what does it mean? As a leader what does it mean to be customer-centric?
Is customer centricity listening to the customer and only for sales and customer service teams?
This episode is a follow-up to yesterday's episode Build A Culture of Innovation.
Don't forget to #leadbetter.
By Douglas GarciaCustomer centricity - what does it mean? As a leader what does it mean to be customer-centric?
Is customer centricity listening to the customer and only for sales and customer service teams?
This episode is a follow-up to yesterday's episode Build A Culture of Innovation.
Don't forget to #leadbetter.