Struggling with a sluggish Windows 11 laptop or curious about the latest accessibility tech? Steven Scott and Shaun Preece explore remote troubleshooting, the slowdown mystery, and brand-new partnerships from Be My Eyes with BT, EE, Tesco, and Sony. Plus, a look at Dot Lumen’s AI-powered mobility glasses, Apple TV’s rebrand, and why Shaun is side-eyeing his Apple Watch upgrade.

In this episode of Double Tap, Shaun returns from his brief, tissue-filled hiatus to join Steven for a lively dive into both tech challenges and accessibility wins. The duo unpack:

• A real-world Windows 11 performance headache, from bloatware removal to NVDA remote troubleshooting
• How Be My Eyes is transforming customer support with BT, EE, Tesco in-store pilots, and Sony product support
• Dot Lumen’s AI-driven glasses and what they could mean for blind mobility worldwide
• Apple’s quiet rebrand of Apple TV+, the end of the Clips app, and speculation on future hardware
• Steven’s decision to swap his Series 11 for the louder, more capable Apple Watch Ultra 3

From remote PC control tips to reflections on the future of accessible shopping and navigation, this episode blends practical advice with personal tech trials.

Relevant Links
Be My Eyes: https://www.bemyeyes.com
Dot Lumen: https://www.dotlumen.com
NVDA Remote: https://www.nvaccess.org
Remote Incident Manager: https://www.perkinsaccess.org/rim
Apple Accessibility: https://www.apple.com/accessibility

Find Double Tap online: YouTube, Double Tap Website

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About Double Tap

Hosted by the insightful duo, Steven Scott and Shaun Preece, Double Tap is a treasure trove of information for anyone who's blind or partially sighted and has a passion for tech. Steven and Shaun not only demystify tech, but they also regularly feature interviews and welcome guests from the community, fostering an interactive and engaging environment. Tune in every day of the week, and you'll discover how technology can seamlessly integrate into your life, enhancing daily tasks and experiences, even if your sight is limited.

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