In today’s episode, Steven and Shaun return to the inbox with powerful listener feedback and real-world experiences in accessible tech. Steven shares a frustrating, yet ultimately successful, journey resetting his Samsung Galaxy S25—highlighting a key accessibility workaround and applauding Samsung’s inclusive support.

We also dive into updates on the Hable Easy device, examining new gestures, firmware updates, and how the balance between simplicity and functionality is evolving for blind users.

Listener Daisy shares an emotional and deeply personal story about her Braille journey, acceptance of vision loss, and the mental health challenges that come with it. Steven and Shaun reflect on their own experiences with Braille, education, and why conversations like these matter.

Plus, we unpack the latest on Glide, the autonomous mobility aid, RealSAM’s AI-powered Pocket Plus, and technical issues with Apple Podcasts.

This episode blends tech support, accessibility innovation, and deeply human storytelling.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 Introduction and Coffee Jitters
02:23 Samsung Support Experience
08:40 HABLE Easy Device Discussion
15:10 Listener Feedback and Podcast Issues
21:42 Glide Device Updates and Experiences
28:17 Navigating Social Interactions as a Blind Individual
30:29 Experiences of Public Perception and Anxiety
33:39 The Importance of Understanding and Acceptance
36:57 The Journey of Learning Braille
40:47 Mental Health and Blindness
43:30 The Value of Braille and Accessibility
46:52 Technology and Its Role in Accessibility

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

Google launches its Gemini Vision tool on smartphones, bringing impressive new possibilities for accessibility, while in stark contrast, the UK’s Royal National Institute of Blind People (RNIB) announces deep cuts to its personal transcription service — with braille users taking the biggest hit.

In this episode, Steven Scott and Shaun Preece are joined by disability rights advocate and blind writer Connor Scott-Gardner, who explains why these cuts matter, what’s at risk, and how the blind community is responding. Connor discusses the importance of braille transcription for musicians, students, and everyday users, highlighting the personal and social impact of the service loss. He also outlines his petition to reverse the RNIB's decision, while sharing powerful insights into accessibility, community consultation, and respect.

The hosts also share their candid thoughts on Google Gemini's new AI-powered vision features, why resetting a phone isn't as easy as it seems, and the larger discussion around inclusion vs. isolation when accessible services disappear.

This is an episode that underscores why advocacy matters and what happens when communication fails.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Relevant Links
Petition to save the Braille service: https://saveourbraille.wordpress.com
RNIB Official Site: https://www.rnib.org.uk
Learn more about Google Gemini: https://deepmind.google/technologies/gemini/

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

In this episode of Double Tap, Steven and Shaun celebrate Microsoft’s 50th birthday with a deep and honest conversation about the company’s evolution—warts and all. From the nostalgia of Windows 3.1 and the disaster of Vista to today’s innovations with Copilot and AI, the hosts discuss how Microsoft’s tech has shaped their lives and the lives of millions globally.

They break down Microsoft’s recent anniversary event, including bold demos of new Copilot features and a major on-stage protest over AI weaponization claims. The discussion turns serious as they unpack what it means when AI is embedded in tools we rely on daily—and the ethical responsibilities that come with that.

The duo explores how Copilot is evolving into a personalized AI assistant with memory, action-based commands, and even screen-sharing capabilities. Can it revolutionize accessibility for blind users? Could it become a true assistant or even a podcast generator? And is Apple falling behind in the AI race?

Plus, Steven shares a cautionary tale about trusting AI with a Korean-translated manual, reminding us that while the tech is powerful, it’s not infallible. It’s an episode full of laughs, critical thinking, and real-world implications of AI’s role in our tech lives.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Relevant Links
Microsoft Copilot: https://copilot.microsoft.com
Windows 11 Accessibility: https://www.microsoft.com/en-us/accessibility/windows
OpenAI ChatGPT: https://chat.openai.com
Google Gemini AI: https://deepmind.google/technologies/gemini/
Be My Eyes: https://www.bemyeyes.com

Chapter Markers:
00:00 Celebrating Microsoft's 50th Anniversary
02:20 The Evolution of Windows: Love and Hate
04:44 Protests at Microsoft Event: A Call for Attention
12:22 Introducing Copilot: The AI Companion
18:18 Personalization and Memory in AI
23:30 The Future of AI: Trust and Usability
30:46 Exploring PhoneLink and Android Integration
39:31 Economic Impacts of Tariffs on Technology
41:00 Meta's Shift in Fact-Checking Approach
44:20 Nostalgia for Early Computing Experiences

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

In this episode of Double Tap, Steven Scott and Shaun Preece dive into a packed show full of accessible tech updates, sharp opinions, and laugh-out-loud moments.

They open with breaking news about the Nintendo Switch 2 gaining accessibility features—big news for gamers with disabilities. But what does it actually mean in practice? Can blind users now enjoy games fully? Accessibility advocate and YouTuber Steve Saylor joins the conversation later to explain exactly what this update involves and what gamers can realistically expect.

From there, the hosts explore the future of AI-powered robots and whether they'd trust a machine to give them a haircut. This light-hearted but thought-provoking chat leads to a deeper conversation about the rise of robotics, AI's current limitations, and tech giants like Apple and Tesla’s vision of the future.

Listeners also get a tour of Microsoft Copilot’s latest features, how accessible it’s become on Windows, and why its voice conversations are surprising even seasoned users. Steven shares frustrations about the inconsistent accessibility across apps like NOA (News Over Audio) and praises services like Dolphin EasyReader and RNIB Newsagent.

In tech nostalgia, they react to Skype shutting down and reminisce about ICQ and old messaging days. Plus, they review the Meta AI rollout in WhatsApp and discuss the value of smarter AI tools for searching messages and content across platforms like Mastodon.

From product shoutouts to accessibility wins and rants about tech UI, it’s an energetic, funny, and insightful episode you won’t want to miss.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Relevant Links:

• Steve Saylor on YouTube: https://www.youtube.com/stevesaylor
• NOA (News Over Audio): https://www.noanews.com/
• Dolphin EasyReader: https://yourdolphin.com/easyreader
• RNIB Newsagent: https://www.rnib.org.uk/newsagent
• Mona App for Mastodon: https://mona.app/
• Revo 2 Braille device (from Help Tech): https://www.helptech.de/en/
• Tape It App: https://www.tape.it/
• Double Tap Website: https://www.doubletaponair.com

Chapter Markers:
00:00 – Introduction
03:35 – Would you trust AI to cut your hair?
13:00 – Exploring the NOA app for audio news
17:08 – Goodbye Skype: Why no one’s sad
27:18 – OneDrive web accessibility on Mac examined
28:00 - Steve Saylor on Nintendo Switch 2 Accessibility

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

On this episode of Double Tap, Steven and Shaun break down the latest rumors surrounding Meta’s upcoming Hypernova smart glasses. With prices rumored to start at over $1,000, they debate the practicality of AR displays in smart glasses and how accessible (or not) they might be for blind users. The discussion digs into Meta's broader wearable strategy, comparing it to past attempts like Google Glass and current AI-driven tools such as Be My Eyes and Aira.

Listener emails pour in, ranging from app organization tips to feedback on Braille displays and screen reader tech. Rebecca raises concerns over the constant delays in assistive tech product launches like the Optima and Orbit Player, while Steven defends the need for accessible glucose monitoring—especially when the NHS doesn't always recognize accessibility as a necessity.

Steven also dives deep into document accessibility tools, sharing his experiences using Scribe and DocuScan Plus from Numa Solutions for converting inaccessible PDFs into readable and audio-friendly formats. The episode highlights the growing utility of these tools and why OCR still matters even in the age of AI.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Relevant Links

• Meta Ray-Ban Glasses – Official site for Meta’s smart glasses lineup
• Scribe by Numa Solutions – Convert inaccessible files to audio or text
• DocuScan Plus – OCR scanning and document conversion tool
• Be My Eyes – Free visual assistance through live volunteers
• Aira – Visual interpreting services for blind users
• Sensee – Creators of the accessible Braille calendar
• Orbit Research – Braille displays and assistive devices
• Mantis Q40 by Humanware – Braille display with QWERTY keyboard
• Remote Incident Manager – Remote desktop tool for blind users

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

In this episode of Double Tap, Steven and Shaun dive into the latest iOS 18.4 update and put Apple’s much-hyped Visual Intelligence feature to the test—and let’s just say, it didn’t go quite as expected. They discuss real-world accessibility challenges with this new tool, especially when compared to apps like Be My Eyes. Plus, they explore the new ambient playlists in Apple Music and debate their actual usefulness.

The conversation soon shifts into a broader Apple critique: from Siri’s unreliability to ongoing accessibility issues in iCloud for Windows, and the frustrating UI in Apple’s Voice Memos app. Listener Brian introduces the accessible Tape It app, prompting a larger discussion about mobile vs. desktop recording and editing for blind users. Meanwhile, Steven shares his workflow for using VoiceOver with Final Cut and reveals how he's mastering drag-and-drop with a screen reader.

We also hear thoughtful feedback from listeners about Braille literacy, the challenges of light sensitivity, and the emotional impact of losing sight—especially when thinking about past visual experiences like video games or driving. The episode wraps with an email segment touching on the confusing new AI categorization in Apple Mail and audio clarity issues in podcasting.

Chapter Markers:
00:00 Introduction and Tech Rush
02:53 iOS 18.4 Features and Visual Intelligence
06:09 Apple Music's Ambient Playlists
08:59 iCloud for Windows Accessibility Issues
12:14 VoiceOver Command Customization
15:12 Mouse Control with VoiceOver
17:57 Exploring Drag and Drop Functionality
20:50 Light Sensitivity and Personal Experiences
23:47 Conclusion and Future Topics
28:59 Nostalgia and Gaming Experience
32:18 The Importance of Open Conversations
33:48 Listener Feedback and Community Engagement
35:44 Accessibility in Audio Recording Apps
39:03 Desktop vs Mobile for Audio Editing
42:20 Clarity in Communication for Accessibility
52:44 Braille Literacy and Employment Perspectives

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Relevant Links
Tape It App – Audio recorder with dual-mic support and accessible trimming
AppleVis iOS 18.4 Review – Deep dive into the update and accessibility features
Echo Vision Glasses by Agiga – AI-powered smart glasses for blind users
Ferrite Recording Studio – Mobile audio editor for iOS
MarsEdit – Mac-based WordPress editor
Non-24 Awareness – Learn more about circadian rhythm disorders affecting blind individuals

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

In this episode of Double Tap, Steven and Shaun welcome the creators of the EchoVision glasses from Agiga, alongside long-time user Kevin Chao, to explore how these AI-powered smart glasses could benefit blind and low vision users.

You’ll hear from Xiaoran and Huasong of Agiga, who explain the motivation behind creating technology specifically for blind users, the challenges they face with battery life and live image processing, and why international shipping is still a work in progress. Kevin Chao shares real-world experiences using the glasses, including facial recognition, real-time environmental updates, transit directions, and how his direct feedback helped shape key features of the product.

Also in the episode, listener Ryan shares a hilarious story about losing his eyes—literally—and Negative Julian returns with a fiery voicemail debating whether sunglasses truly signify blindness.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 We're Not Cancelled & Mr. F in Studio
06:32 Listener Ryan: A Tale of Confiscated Eyes
11:39 Negative Julian Debates Blindness Indicators
32:19 EchoVisionGlasses: Agiga Interview
40:42 User Review: Kevin ChaoReal-Life Use
52:22 Listener Derry Lawler's Excitement & Meta Glasses Frustration

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

On today’s Double Tap, Steven and Shaun welcome Freek van Welsenis, co-founder of Hable, to talk about the newly released Hable Easy—a simplified, one-handed device designed to make smartphone navigation easier for blind users. Learn how it compares to the original Hable One, what inspired its development, and how current users can access Hable Easy with a firmware update. Plus, Freek teases what could be coming next from Hable.

Listener emails fuel rich conversations about accessible smart glasses like EchoVision, mental health and vision loss, and emotional challenges related to driving. The team also highlights powerful tools like Dolphin EasyReader and ElevenLabs Reader for accessible book and document reading.

Relevant Links:
Hable Easy: https://www.iamhable.com
Dolphin EasyReader: https://yourdolphin.com

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 Introduction
01:54 Tech Tips and Accessibility Features
06:09 Exploring Android and TalkBack Innovations
09:58 Community Engagement and Listener Feedback
14:09 Echovision Glasses: Features and Market Potential
17:59 Driving and Emotional Reflections on Blindness
29:13 Navigating Assistive Technology Interfaces
32:59 Introducing Hable Easy: Simplifying Access
34:51 The Evolution of Hable: From One to Easy
39:09 Switching Between Hable Modes
44:52 Future Innovations: Hable Mini and Beyond?
46:41 Pricing and Accessibility of Hable Devices

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

In this episode of Double Tap, hosts Steven Scott and Shaun Preece dive into the complex world of artificial intelligence and its impact on accessibility.

First up there’s an interesting discussion with Brian Hartgen from Hartgen Consultancy, who has developed an accessible Zoom scheduling app to ease meeting management following accessibility issues faced by blind users of the online conferencing platform on Windows.

The conversation on AI kicks off with some tongue-in-cheek remarks about AI’s potential to “kill off careers” before moving into an in‐depth discussion with special guests Joe Devon—co-founder of Global Accessibility Awareness Day—and Ben Ogilvie, a developer fusing AI with inclusive technology.

Listeners will gain insights into how AI might replicate existing accessibility issues if trained on inaccessible data, and real-world challenges and opportunities for blind and low-vision users in the digital space.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 Introduction
10:28 Enhancing Accessibility in Zoom Meetings
22:21 The Future of AI in Coding and Accessibility
28:57 The Acceleration of Change and Opportunities
32:23 Navigating the Future of Work and AI
35:42 The Role of AI in Healthcare and Society
42:47 Accessibility in Technology and AI
50:37 The Human Element in an AI-Driven World

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567

In this powerful and candid episode, Steven and Shaun sit down with Angela Bonfanti, the President and CEO of CNIB (Canadian National Institute for the Blind), to explore how one of Canada’s most influential blindness organizations is transforming its approach to employment, technology, and inclusion.

Angela shares her deep personal connection to CNIB—from a childhood shaped by her father’s vision loss, to her 13-year journey within the organization. She offers a rare behind-the-scenes look at how CNIB’s groundbreaking “Come to Work” program is tackling Canada's staggering 28% employment rate for people with vision loss, and explains how real change starts with listening to the community.

You’ll also hear:

Why tech like Meta’s Ray-Ban glasses are both exciting and frustrating
CNIB’s vision for SmartLife Centres as training—not just retail—hubs
Why Braille is making a comeback and how CNIB is prioritizing literacy
The importance of local, mobile support across Canada’s vast geography
A look at the hidden cost of DEI "backlash" and why true inclusion requires more than a checkbox

Angela doesn’t hold back, and this is a must-listen episode for anyone passionate about accessibility, advocacy, and actionable progress.

Relevant Links

CNIB Come to Work Program
CNIB SmartLife
Vision Loss Rehabilitation Canada
Be My Eyes
Monarch Tactile Display (APH & HumanWare)

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 Introduction
01.00 Happy Birthday Koko The Guide Dog
10:10 Introduction to Angela Bonfanti, CEO of CNIB
20:41 Addressing Employment Challenges for the Visually Impaired
23:09 The Role of Technology in Employment and Accessibility
26:49 Addressing Accessibility Challenges in Technology
30:26 Collaboration and Community Engagement
33:46 The Future of Assistive Technology
36:21 Creating Centers of Excellence for Technology Training
40:54 Raising Awareness and Advocacy for Vision Loss
44:10 The Importance of Braille in Modern Education

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567