How can you avoid death by 1,000 glitches? 
Be proactive. 
In this episode of B2B Tech Talk, Keri Roberts speaks with La'Shaia Arrington, IBM TSS Business Partner Software Sales Leader, and Seamus Keane, Solution Architect, TSS U.S. Enhanced Services, about IBM Proactive Support. 
You’ll hear about… 
-How outages and glitches can be the death of SMBs 
-The +21% difference in customer surveys 
-How your IT infrastructure protects your brand 
We hate to refer to unprecedented times yet again, but standard support doesn’t cut it anymore for today’s unforeseen challenges. 
“Proactive is designed to not just be a service but a support solution.” — Shai Arrington 
Find more information on IBM Services or contact Alex Dowell at Ingram Micro. 
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