Erin O’Malley is a keynote speaker and facilitator who works with leadership teams and organizations to help unlock the power of human connection— the key to solving leadership, engagement, and customer loyalty problems. Erin’s winding career path included ten years in hospitality management, two years living in Panama as a Peace Corps Volunteer, and eight years consulting and facilitating leadership development with companies from Delta Airlines to BMW. Across all of the industries she has worked with, Erin has learned the more organizations, leaders, and frontline teams insist their problems are unique, the more evidence she discovers that the traits that connect us are universal. Erin is a big believer that everyone has as story…and it’s her mission to get to the truth of those stories so we can connect better, strengthen relationships, build trust, and experience general enjoyment at work…and in real life. Her work focuses on giving people the tools and inspiration they need to imagine what’s possible and discover their impact.