In this episode, we speak with Brad Hine, Product Director of GIS and Analytics Solutions at ETI. Brad explains the importance of broadband service providers and WISPS to monitor and manage communications delivery devices. The increased dependence worldwide on the internet to support a leap in remote workforce demands, distance learning, content streaming, telemedicine and more have placed a premium on real-time proactive monitoring. Brad introduces Beamfly, an innovative, ESRI award-winning product and how it's helping small and large broadband service providers improve customer experience, reduce operating expenses and generate new insight into devices, networks and subscriber behavior.

More about Beamfly: https://offers.etisoftware.com/beamfly

Real-time and predictive awareness of service issues, Remote control and auto-config of software pushes, Reduce operations costs (truck rolls, troubleshooting on site), Stay ahead of customer satisfaction issues, Historic analysis for network, node and CPE performance