The Gratuity

Becoming a Growth Company with Leah Hanson, Director of Training Director & Implementation at Punch Bowl Social


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What's the difference between a "Growth Company" and a "Company that Grows?" A focus on the employee experience. That's exactly what we dug into when we sat down with Lean Hanson of Punch Bowl Social to discuss how her organization views growth and development - of footprint and people. Leah's operational background in restaurants and experience opening those first Punch Bowl Social locations was a perfect stepping stone into her role as Director of Training & Implementation. During the episode, you'll hear how she is building brand ambassadors through thoughtful and effective training and development programs that give their teams career growth paths as well as the autonomy to craft a unique experience for every Punch Bowl Social guest. 

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The GratuityBy HotSchedules