How can you become a relationship-centered leader?

As the Chief Experience Officer at the Institute for Healthcare Excellence, Jennifer Krippner is a recognized expert in the field of patient experience and human-centered care.

Jennifer is passionate about building and nurturing connections in relationships—in this episode, she’ll share how leaders can do the same.

She’ll cover:

• How to practice being present with people
• Asking powerful questions
• The importance of listening to your team
• Moving from burnout to thriving
• Her favorite gratitude exercises
• And more