Speak Up! Effective Communication

Becoming Awake to A Worthy Cause [E095]


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Thank You To Our Partners AutoFlow, Shop Dog Marketing, InBound, and Service Advisor Training

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In this episode, I begin a two-part story about how I have been led to begin working toward a local pilot of OnRamp, a faith-based ministry that gifts reliable vehicles and ongoing support to hard-working people who need transportation to take their next step toward self-sufficiency.

The how of this story matters as much as the what.

A truancy letter, three bullet points, a network built over 20 years, and a vehicle giveaway in a Dallas at Golden Rule Auto Care all flowed together at the similar moments.

The word of the day:

Confluence.

A flowing together of two or more streams.

The point where separate things meet and move as one.

I hope you enjoy this story, as the story is really the point of the episode, and your takeaways will have to be from anything you feel about the experiences that I'm sharing.

There are so many other parts to this story coming together, I could write a book on it, but I think you’ll enjoy this two part series, and the personal lessons I share as a result of my experiences.

Sincerely,

Craig O'Neill

Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, InBound, and Service Advisor Training

Your partner in technology, Autoflow consolidates your client interactions - before, during, and after the visit to a single thread. An end-to-end CRM for auto repair shops. https://autoflow.com/

Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. https://shopdogmarketing.com/

Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. https://callinbound.com/

Want a more profitable shop? Start with your service advisor. They are the face of your business, the voice on the phone, and the key to every approved repair. Download 'Words That Work - The Service Advisor's Complete Phone Scripts Playbook at https://serviceadvisortraining.com/

Contact Information

  • Email Craig O'Neill: [email protected]
  • Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

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Speak Up! Effective CommunicationBy Craig O'Neill