Bed, Breakfast & Business

Bed, Breakfast & Business

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Bed, Breakfast & Business episodes

  • How Can I Turn My B&B Guestbook Into a Powerful Marketing Tool?-104

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

      

    Turn Your Guestbook into a Marketing Machine

    That dusty guestbook in your hallway? Let’s make it do some heavy lifting! This week, Gerry walks through practical ways to transform guest comments into email content, social media gold, and glowing Google reviews. You'll leave this episode with ready-to-implement ideas to grow visibility and loyalty—without lifting a finger (well, maybe one). 

    ⏰ TIMESTAMPS:
     00:00 Intro & Hook
     01:30 Where to place your guestbook
     02:40 What to ask your guests
     04:20 Getting consent to reuse quotes
     06:00 Posting comments online
     07:15 Thank-you follow-ups that win return bookings
     08:30 Bonus AI trick you can use today 


    #B&BGuestbook #BedAndBreakfast #BnbMarketing #GuestExperience #BnbTips #HospitalityMarketing #GuestReviews #SmallHotelSuccess #BnBLife #SocialProof #BoostYourBookings 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2026/01/how-can-i-turn-my-bb-guestbook-into-a-powerful-marketing-tool-104

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    7 min
  • 5 Email Templates Every B&B Should Have Ready to Send-103

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

      

    5 Ready-to-Send Email Templates Every B&B Needs

    Emails are your B&B’s silent sidekick. In this episode, we reveal the 5 emails that save time, increase guest satisfaction, and boost rebookings. If you’ve ever scrambled to write a last-minute check-in message, this one’s for you

    🎯 Practical, real-life tested, and guest-friendly. 

    ⏱️ TIMESTAMPS
    00:00 - Welcome & Subscribe Reminder
    00:45 - Why Email Templates Matter
    01:40 - Booking Confirmation Email
    03:10 - Pre-Arrival Reminder Email
    05:00 - Thank You & Review Request
    07:15 - Cancellation Email That Converts
    09:00 - Seasonal Promo Email
    11:00 - Bonus Trick: The P.S. Line
    12:15 - Quick Takeaways & Question 


    #B&Bemailtemplates #bnbmarketing  #emailtemplates #guestexperience #bedandbreakfastowner #hospitalitylife #directbookings #bnbmanagement  #reviewrequest #guestcommunication #bbemailtips 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/12/5-email-templates-every-bb-should-have-ready-to-send-103

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    9 min
  • Instagram for B&Bs: Quick Wins Without the Overwhelm-102

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

     

    Instagram for B&Bs: Quick Wins Without the Overwhelm

    Instagram doesn’t have to be a full-time job. In this episode, we’re giving bed and breakfast owners real-world tactics that actually work. No dancing, no fluff—just 3 post ideas, batch strategies, and a bonus Canva hack that’ll save you hours. Perfect for busy B&B owners who want more bookings without the social media burnout.

     Timeline:
    0:00 – Welcome & why Instagram matters
    2:30 – Start small: the 3-post formula
    6:15 – Time-saving tools & batching
    10:45 – Authenticity beats perfection
    14:20 – Hashtags + engagement tips
    18:00 – Secret scheduling hack reveal 


    #InstagramforB&Bs #InstaForBnBs  #BBMarketing  #SocialMediaSimplified #QuickWinsForHosts  #BBVisibilityBoost  #InstagramMadeEasy  #BedAndBreakfastLife  #BBSocialSuccess  #HospitalityMarketing  #BBPromotionTips 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/12/instagram-for-bbs-quick-wins-without-the-overwhelm-102

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    8 min
  • How To Photograph Your B&B Like A Pro-101

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

      

    Should You DIY Your B&B Photos or Hire a Pro?

    In this episode of the Bed, Breakfast & Business Podcast, we’re zooming in on what really sells your B&B—your photos. From lighting tips to the cost-benefit of hiring a photographer, we explore the options to help you show off your space in its best light.

    Timeline:
    ⏱️ 00:30 – How guests judge your listing
    ⏱️ 02:00 – DIY tips that actually work
    ⏱️ 05:30 – When to hire a pro
    ⏱️ 07:40 – Hybrid approaches to stretch your budget 


    #PhotographYourB&B #How To Photograph Your B&B #bnbmarketing #bedandbreakfastlife #bnbowner #airbnbhosttips #bnbphotography #hospitalitymarketing #bnbsuccess #bnblistingtips #vacationrentalphotos #bnbphototips 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
     https://bedsbreakfastsbusiness.com/2025/12/how-to-photograph-your-bb-like-a-pro-101

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    7 min
  • Guest Loyalty-How Do You Turn One-Time Guests Into Regulars?-100

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

      

    The Guest Loyalty Loop That Makes Guests Return—Without Discounts 


    Tired of one-and-done guests? In this episode of Bed, Breakfast & Business, we show you how to build a guest loyalty loop that feels like a warm hug, not a pushy promo. 

    You’ll learn:
     • Why loyalty starts before check-in
    • How to build unforgettable first impressions
    • The small details guests remember (and rebook for)
    • How to use notes, not tech, to personalise return stays
    • The daily 30-second routine that locks it all in 

     

     ⏱️ Timestamps:
    00:00 – Intro: The power of repeat guests
    01:20 – When loyalty actually begins
    03:45 – The guest welcome that builds return visits
    06:10 – Personal touches that create emotional connection
    09:00 – What to send after they leave
    11:30 – Loyalty loop system you can actually stick to
    13:45 – Bonus: Our 30-second guest memory trick
    15:00 – Wrap-up + next steps 
     
    #Guest Loyalty #bnbtips #guestloyalty #hospitalitymarketing #repeatguests #smallbizhospitality #bedandbreakfastowner #bnbstrategy #loyalguests #hospitalitylife #bnbsuccess 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
     https://bedsbreakfastsbusiness.com/2025/11/guest-loyalty-how-do-you-turn-one-time-guests-into-regulars-100

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    8 min
  • How to Reduce OTA Fees Without Losing Bookings-099

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

      

    The OTA Dilemma: Balancing Bookings and Profits at Your B&B

    👂 In this episode, we explore how to use OTAs without losing your margins — and how to build a direct booking system that gets repeat guests with zero commission. 

    📌 Timeline:
    00:00 - Let’s talk commissions
    01:20 - When OTAs work well
    03:15 - Hidden costs of using OTAs
    05:00 - Building guest relationships
    06:45 - The smart booking split
    08:30 - Today’s top tip 


    #ReduceOTAFees #BookDirect #BNBMarketing #StopOTAOverload #HospitalityTips #DirectBookingStrategy #SmallHotelMarketing #OTAFees #MasteringBandB #BnbBusinessGrowth #GuestExperienceMatters 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
     https://bedsbreakfastsbusiness.com/2025/11/how-to-reduce-ota-fees-without-losing-bookings-099

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    7 min
  • How To Write Your B&B Elevator Pitch?-098

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

      

    Your B&B Elevator Pitch – 3 Things Every Owner Should Say

    🔑 Whether you’re just starting or rebranding, your elevator pitch is not optional. This episode gives you a practical way to nail yours and attract guests who get you. 

    ⏱️ Timeline:
    00:00 – Welcome & why this matters
    01:00 – What an elevator pitch is
    02:30 – How to make yours pop
    04:50 – The biggest pitch fails
    07:00 – Fill-in-the-blank template
    08:45 – Final thoughts & listener challenge 


     #B&Belevator pitch #BBMarketing #HospitalityTips #BedAndBreakfastOwners #BBSuccess  #BBBranding #MarketingForBnb #HospitalityBranding #BBLife #GuestExperienceMatters #BBTips 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/11/how-to-write-your-bb-elevator-pitch-098

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    9 min
  • How Can You Make Your Guest Departure Feel Special?-097

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

     

    Creating a Seamless Departure—Last Impressions Matter Too 


    Today, we focus on the goodbye—because it’s not just how your guests arrive that counts. In this episode, we dig into practical ways to improve the guest checkout process, boost repeat bookings, and get those golden 5-star reviews. This is the final impression that makes a lasting impact. 

    🕰 Timeline
     00:00 – Episode intro
     01:00 – The psychology of last impressions
     03:00 – Clear checkout communication
     05:00 – Making breakfast easy on departure day
     07:30 – Adding personal touches guests remember
     10:00 – Saying goodbye, even when you miss them
     12:00 – Wrap-up & Mastering B&B Management Course 

     

    #GuestDeparture #bnbsuccess #guestexperience #checkouttips #hospitalityhacks #bnbmanagement #farewellmatters #seamlessdeparture #bedandbreakfastlife #bnbreviews  #hospitalitytips 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/11/how-can-you-make-your-guest-departure-feel-special-097

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    6 min
  • How Can I Offer A Personalised Guest Experience Without Burning Out?-096

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

    How to Add Personal Touches That Don’t Eat Up Your Time

    Running a B&B doesn’t mean running yourself ragged. In today’s episode, we break down the top ways to create warm, memorable moments for guests—without losing hours each week. From handwritten notes to pre-baked cookies and smart automations, this one’s packed with practical gold. 

    🎧 Tune in now and learn how to rotate guest experiences that feel personal, save time, and boost reviews. 

    ⏱️ TIMESTAMPS
     0:00 – Welcome + Episode Teaser
     1:20 – What Makes a Touch “Personal”?
     3:00 – The Power of Batch Notes
     4:50 – QR Code Hacks
     6:45 – Creating Atmosphere with Scent & Sound
     9:00 – One Email to Rule Them All
     12:00 – Weekly Rotation Calendar
     14:00 – Final Thoughts + Takeaways 

       

    #GuestExperience #BedAndBreakfastTips #BnbOwners #HospitalityHacks #GuestExperience #SmartHospitality #BnbMarketing #TimeSavingTips #BnbLife #SmallBusinessHospitality #BnbAutomation 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/10/how-can-i-offer-a-personalised-guest-experience-without-burning-out-096

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    7 min
  • How Can I Gather Guest Feedback Beyond Online Reviews-095

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

     

    Beyond Reviews: Using Guest Feedback to Shape Your Guest Experience 


    Podcast/Episode Description & Timeline 

    00:00 – Welcome, and what counts beyond just reviews  

    02:00 – Methods to collect guest feedback (surveys, comment cards, conversations)  

    05:00 – Analysing feedback: trends, numbers, and stories  

    07:30 – Acting on feedback: small tweaks + staff involvement  

    09:30 – The “Feedback Focus Week” strategy you can use immediately  

    11:00 – How this links into B&B management best practices  

     

    #GuestFeedback #BBSatisfaction #HospitalityTips #SmallHotel #B&Blife #ServiceExcellence #GuestExperience #FeedbackMatters #BedAndBreakfast #ThankYouGuests 

     

     ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/10/how-can-i-gather-guest-feedback-beyond-online-reviews-095

    📘 Grab your copy of the “Your B&B Starter Blueprint”!
    https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

    You’ll find more tools, templates, and scripts in the full course:
    👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
    https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8892038/
    Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

    Say hi on social
    Facebook: https://www.facebook.com/bedsbreakfastbusiness/

    LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

    Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

    BlueSky — @bnbprotips.bsky.social‬‬‬

    Listen to The Hospitality Property School PODCAST here
    https://keystonehpd.com/bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development 

    9 min

About Bed, Breakfast & Business

From the publisher's feed

Beds, Breakfast & Business is the practical podcast for current and aspiring B&B owners who want to build a successful bed and breakfast without becoming overwhelmed by the business behind it.