Sign up to save your podcasts
Or
Share Before They Buy
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Before They Buy
Before They Buy episodes
- You grow through word of mouth. Your buyers still Google you before they buy.The myth
Bootstrapped founders tell themselves: "We don't really do marketing. Our customers tell their friends." Word of mouth is real and powerful — but the version in your head (friend gets a DM, friend signs up) isn't what's happening in 2026. The referral is step one. Validation is step two. And step two happens every time.
The data- 72% of B2B SaaS buyers start their journey by asking peers in private groups — Slack channels, WhatsApp groups, niche communities. Only 9% start with a Google category search (down from 54% a year earlier). Source: Wynter, 2025, survey of 100 B2B SaaS marketing leaders.
- 100% of those buyers visit the vendor website before purchasing. 51% use Google during the process — not to discover, but to validate. One CMO in the survey called Google "a foundational tool that supports all other research. A way to verify claims and fill in knowledge gaps."
- 92% of B2B buyers start with a vendor already in mind (Forrester, 2024). 95% of the time, the eventual winner was on the day-one shortlist (6sense, 2025). Word of mouth builds the shortlist. What they find online decides the winner.
- Referred customers refer 30–57% more new customers than buyers acquired through any other channel (HBR study, 41M customers, 2024). Every referral you lose to a stale G2 page also loses the next 30 referrals it would have generated.
- 100% of dark social clicks (WhatsApp, Slack, Discord shares) show up in Google Analytics as "direct traffic" (Hootsuite attribution test). If your direct traffic is growing, that's word of mouth — and half of those visitors paused to Google you on the way.
Who's done this- Groove (Alex Turnbull) — bootstrapped helpdesk SaaS. Word of mouth and press hits got them 100 visitors a day. Turnbull called it "not a sustainable way to grow." Started a blog, hit 1,000+ daily visitors within a few years. The word of mouth didn't go away — it finally had a place to land.
- EchoSign (Jason Lemkin) — took three years for viral word of mouth to translate into real cash flow. With a product people loved and shared. Most bootstrappers don't have three years of runway.
- Missive — three co-founders, bootstrapped to $6M ARR. Didn't outspend anyone. Wrote one good comparison page, one good alternatives page, kept review listings current.
The three excuses (and why they don't hold)- "Word of mouth is our moat — content would water it down." It wouldn't. The referred buyer still Googles you. The only question is whether they find a thoughtful page or a 2023 Reddit thread.
- "We're too small to invest in marketing." Groove was three people. Missive was three co-founders. As Lisa Calhoun (Women Who Code) put it: "If you think marketing is too expensive, try how expensive it is to build a company without it."
- "Our direct traffic is growing — the channel is healthy." Dark social hides inside direct traffic. You don't know which visitors were referred or which bounced off a stale review listing. You're flying blind on the channel you call your moat.
The five pages a word-of-mouth business needs- Homepage — written for a buyer who already knows what your product does. One-line statement of who it's for and what changes after they use it. Confirm the recommendation in five seconds.
- Branded SERP — Google your company name in incognito. Update G2, Capterra, and review listings until what shows up matches what your customer told their friend. One-hour job most founders never do.
- One comparison page — against the competitor your buyers mention most often. The page the referred buyer opens in tab two. If you don't write it, your competitor will.
- An alternatives page — "Best alternatives to [the category leader]." (See episode 007 for the playbook.)
- One use-case page — matched to the exact reason your customers refer you. Not the product overview — the specific job. (See episode 006.)
None of this replaces word of mouth. All of it catches it.
One thing to do this weekOpen an incognito tab. Search your company name. Then search "[your category] software." Look at everything that shows up before your homepage. If a referred buyer landed on those results tonight, would they still sign up tomorrow? If you can't say yes, you don't have a word-of-mouth business. You have a leaky one.
Sources- Wynter (2025) — Dark social dethrones Google as B2B SaaS buyers' first stop
- Forrester State of Business Buying (2024)
- 6sense Buyer Experience Report (2025)
- Harvard Business Review — Customer Referrals Are Contagious (2024)
- Alex Turnbull — Groove blog (first-person account)
- Jason Lemkin — SaaStr (EchoSign word-of-mouth timeline)
12 min - Your buyer Googles you before they sign up. What do they find?What buyers actually see before they find you
- Your homepage is rarely the first result when someone searches your brand name
- It's usually a G2 listing, a Capterra page with stale pricing, a Reddit thread, then your site
- Most founders have only searched their brand while logged in — they've never seen what a stranger sees
The review site consolidation nobody's talking about- In October 2025, G2 bought Capterra, Software Advice, and GetApp from Gartner
- One company now owns four of the top review site results in every software category
- That network reaches 200 million annual buyers across 6 million reviews
The trust gap between you and everyone else- G2 2024 buyer behavior report: only 9% of buyers trust vendor websites as a reliable source
- Forrester Trust Research: peers in industry trusted by 90%+, existing customers 85%, coworkers 82%, vendor sales reps 29%
- 6sense 2025 buyer experience report: 94% of buying groups rank their shortlist before they ever talk to sales — and the vendor ranked #1 wins 80% of the time
- Gartner surveyed 632 B2B buyers (late 2024): 61% prefer a rep-free buying experience
- Robert Blaisdell, VP Analyst at Gartner: "Bad prospecting actively damages relationships with potential customers"
Reddit is now a major part of your brand SERP- Ross Simmonds has been tracking the Reddit Dark Funnel for software
- Reddit shows up in 97.5% of product review queries on Google (Forrester 2025)
- 72% of tech decision makers use Reddit when evaluating software (Forrester 2025)
- Google signed a $60M deal with Reddit in 2024 — Reddit monthly visits went from 57M to 427M
- AI overview appearances: 2,300 in November 2024, 8 million by mid-2025
- r/saas has 336,000+ members; also check DevOps, cybersecurity, sysadmin subreddits
Three objections, addressed- "Word of mouth handles it" — word of mouth still ends in a Google search. If the SERP contradicts the recommendation, the recommendation loses.
- "We don't have time to manage Reddit" — you're reading it, not managing it. Once a month. Reddit marketing tools now scrape threads and surface where to comment.
- "G2 reviews are gamed anyway" — 73% of buyers suspect that, but the listings still anchor every category SERP. Stale pricing on G2 is a trust signal going the wrong direction.
Companies and sources mentioned- G2, Capterra, Software Advice, GetApp (all now one company)
- Ross Simmonds — Reddit Dark Funnel research
- 6sense — 2025 Buyer Experience Report (Corporate Visions summary)
- Gartner — 632 B2B buyer survey, late 2024
- Forrester — Trust Research + 2025 Reddit/tech decision maker data
- Wynter / Peep Laja — B2B buying survey
- Reddit, Perplexity
- TrustRadius — fake review trust gap research
- Martech — review site consolidation analysis
One thing to do this weekOpen an incognito tab (use a VPN set to a US server if you're outside the US) and Google your company name. Write down every URL in the results that isn't yours. Then check your G2 and Capterra profiles — fix any pricing or feature information that's wrong. That's it. Start there.
9 min - What should you build first if you have zero marketing budget?Why build order matters
- Only 1.74% of new pages ever reach Google's top 10 within a year (Ahrefs study of 1M+ pages)
- The average page ranking #1 is around five years old
- Build the wrong page first and you wait months for results that don't convert
1. Comparison pages — start here- 8.43% conversion rate (Grow & Convert, 95 articles)
- Comparison and alternative keywords ranked in days, not months — one page hit position 1 in three days in Grow & Convert's 17-client study
- Circuit (delivery route tool): six comparison pages, all ranked top 5, one hit position 1 in three days, 149 organic signups total, one page converted at 4.5%
- Signaturely (e-signatures): ranked #1 for "DocuSign vs Adobe Sign" (2,900 searches/month), captured the featured snippet, 30,000 sign-ups in 12 months from that one page
- If nobody searches your brand yet: use the piggyback strategy — write the comparison between your two biggest competitors, rank for their search term, put yourself in the conversation as a third option (episode 003 covers this in detail)
2. Alternatives pages- Same high-intent family as comparison pages — buyer has already rejected one option and wants replacements (episode 007 walks through the format)
- Alternatives keywords drive the 8.43% average — intent is sharper than "vs" searches
- Format: "[Competitor] alternatives" as a listicle where you position yourself among the options
3. Use case pages- Convert at 2.77% — lower than comparison, but shorter sales cycle (full breakdown in episode 006)
- Josiah Roach built use case pages by persona and cut average sales cycle from 21 days to 9
- Requires more thinking than comparison pages — check what that customer segment actually wants before you build
4. Glossary pages- Top of funnel — catches buyers while they're learning the language of your category (episode 004 has the structure)
- Builds topical authority and gives you internal linking targets for your BOFU pages
- Go specific, not generic — competing on broad terms puts you against everyone
5. Free tools — highest ceiling, most work- Signaturely's free signature maker: 180,000 visitors/month + 3,000 backlinks from 400+ sites (episode 005 has the playbook)
- Those backlinks boost domain authority, which helps comparison pages rank higher — a compounding loop
- AI makes this more viable now; a calculator or grader doesn't take weeks to build anymore
The numbers that settle the debate- Tim Hansen, CMO at Pentren: clients who built comparison content first got 40% fewer visitors but 3x more revenue within 60 days
- Geekbot: 22 BOFU articles drove 77% of conversions from just 12% of total traffic; their ToFu articles got 7x more visitors but far fewer sign-ups (Geekbot case study from Grow & Convert)
Companies and studies mentioned- Ahrefs (1M+ page ranking study)
- Grow & Convert (17-client study, 95-article conversion data)
- Circuit (delivery route optimization)
- Signaturely (e-signatures)
- Geekbot
- Tim Hansen, CMO at Pentren
Related episodes- Episode 001 — Your competitor has a comparison page. You don't.
- Episode 002 — Which competitors to compare yourself to
One thing to do this weekOpen a blank doc right now. Write your top competitor's name at the top. List what buyers need to know when comparing them to you — be honest about what they do well. Then write specifically why you're different and who each tool is best for. That's your comparison page. Publish it today. It could rank within a week.
11 min - You need 5 pages. Here's what they are.The five pages
- Comparison page — is this better than what I have?
- Alternatives page — what else is out there? (buyer already decided to leave a competitor)
- Use case page — does this work for my situation? (e.g. "for marketing agencies")
- Free tool / calculator — how much would this cost me?
- Glossary — what is this? (e.g. "what is client portal software for marketing agencies")
Why one page isn't enoughA buyer runs five different searches before deciding. If you built one page, you showed up once. Your competitor who built all five showed up every time.
The numbers- Grow and Convert tracked 95 articles across SaaS clients — comparison and alternatives keywords converted at over 8%
- Geekbot case study from Grow and Convert: 64 articles tracked over two years, 22 of them drove 77% of conversions — that's 12% of the total articles
- Signaturely's free signature maker: 3,000 backlinks from 400+ domains
- Hansen's B2B SaaS client: traffic dropped from 50k to 45k visitors, revenue quadrupled in three months
Companies and people mentioned- Service Titan — Reggie Paquette's case study on building 9 product tour pages + 4 industry pages in three quarters, linked from the homepage. servicetitan.com/tools has dozens of free calculators (HVAC load, duct sizing, labor rate, profit margin) plus a glossary hub and competitor comparisons.
- Tim Henson (CMO, Pen Friend) — one client spent £100k on content from three agencies, traffic spiked to 200k/month then crashed. His line: the bank doesn't care about traffic, it cares about deposits.
- Lashay Lewis — runs an agency, delivered a 600% conversion rate lift for a SaaS client using the same BOFU-first playbook. Her framework (Bofu Radar) maps directly onto the same five pages. Superpath interview on her Authority Plug BOFU playbook.
The internal link structureLink the comparison page to the alternatives page. Link the glossary to the use case page, and the use case page back to the comparison. Build the glossary so it can link out to related alternatives pages, comparison pages, and your free tool — in the sidebar or at the bottom.
One thing to do this weekPick your number one competitor. Build a comparison page and an alternatives page. Then pick the customer segment your sales team closes fastest and write one use case page for that segment. Write the glossary entry for the core term in your category and find the related terms. Link all four together. That's a week's work with AI, and it catches buyers at every stage of their decision.
12 min - Your pricing page is losing you customersWhy your pricing page matters more than you think
- Visitors on your pricing page already know what your product does. They came back to check the price. They're the most motivated people on your site.
- Less than 10% of SaaS companies regularly test their pricing page.
- McKinsey: a 1% improvement in pricing optimization leads to an 11% increase in profits — not revenue, profits.
- Customer acquisition costs are up over 60% in the last five years. Sending that traffic to an untouched pricing page wastes the spend.
What actually moves conversionsCopy
- Going changed "sign up for free" to "trial for free" → 104% more trial starts. "Sign up" implies commitment. "Trial" implies temporary. Same free tier, different framing.
Billing model
- Slack added "fair billing" — you only pay for active users. Conversions up 30%. It removed the biggest objection before buyers raised it.
Friction
- Intercom removed mandatory form fields. Conversions up 32%. Lead quality stayed the same. The friction wasn't protecting anything.
Mobile layout
- DocuSign's pricing page worked on desktop. On mobile, comparison tables required sideways scrolling and buttons were too small. They rebuilt it with swipeable tables and touch-friendly buttons. Mobile conversions up 59%.
A human face
- 37 Signals added a customer photo (not a testimonial, just a photo) to the Highrise signup page. Signups up 102.5%. A longer page with the same photo only lifted 22.7% — concise beat comprehensive.
Price presentation
- RecurPost: $29.99 converted 8.4% better than $30 over one month.
- Strategic Pete: $49 converted 14% better than $47. $47 felt like a discount bin price.
- Highlighting a recommended plan reduces decision fatigue. Three identical columns make buyers work harder. One highlighted column gives them a starting point. Lift: up to 35%.
Hidden fees
- 81% of users say unexpected fees are the main reason they abandon a purchase. If the checkout price doesn't match the pricing page, trust is broken at the worst moment.
Companies and sources mentioned- Going (formerly Scott's Cheap Flights) — Unbounce case study on the "Trial for free" test, 104% lift in trial starts
- Slack — fair billing policy, Monetizely breakdown of Slack's bottom-up pricing strategy
- Intercom — removed mandatory fields, 32% lift
- DocuSign — mobile redesign, 59% lift
- 37 Signals (Highrise) — Signal v. Noise write-up of the customer photo A/B test, 102.5% lift
- RecurPost (Dinesh Agarwal) — $29.99 vs $30, 8.4% lift
- Strategic Pete (Peter Lewis) — Featured.com Q&A on the $47 vs $49 test, 14% lift
- BaseKit — full pricing page redesign, 25% lift in trial signups
- McKinsey — The Power of Pricing — 1% pricing improvement drives 11% profit lift
Four things to check right now- Can a visitor pick a plan in five seconds? If the tiers all look identical, highlight one.
- Pull up your pricing page on your phone. Can you read the table? Can you tap the button without zooming?
- Is the price on the page the price at checkout? No "starting at," no surprise fees.
- Is there a human face anywhere on the page? A customer who chose this plan. A quote from someone who switched. Anyone.
One thing to do this weekOpen your pricing page and run through those four checks. Fix the worst one. That's it — one change this week. Start with whichever one takes the least effort. Changing "sign up" to "trial" takes two minutes.
11 min - People are searching "[your category] alternatives" right now. Are you showing up?Why alternatives searches are different
- "Asana alternative" — 2,400 searches/month. "Photoshop alternative" — 27,000/month
- The person searching has already done their research. They want to leave. You're not convincing them to switch categories — you're just giving them somewhere to land
- Grow & Convert tracked 95 articles and 123,000 page views: alternatives keywords convert at 8.43%. Category keywords ("best project management software") convert at 4.85%. Nearly double
The low-volume excuse doesn't hold- Six articles — each with under 20 reported monthly searches — drove 149 organic signups for one client
- SEO tools undercount commercial intent keywords. The actual traffic and conversions run higher than the reported number
What ClickUp actually did- Josh Spilker was the sole marketer at ClickUp when the company had 15 people. No content team, no agency
- He built 35 competitor comparison pages (e.g., Monday.com alternative, Asana alternative) under clickup.com/compare
- ClickUp's domain rating was 83. Asana's was 89. Monday's was 88. They won anyway
- The Monday.com comparison page alone drove 31% of all traffic in their comparison folder
- ClickUp scaled to 100k organic visits a month. The alternatives pages were the core of what got them there
Small brands can win this too- A remote executive assistant service — DR 28, no brand recognition — published five comparison articles targeting alternative keywords
- All five ranked in the top three on Google within weeks
- Their competitors hadn't built comparison content. The door was open
The three-way comparison angle- Build a page like "Toggl vs Clockify vs [your tool]"
- People already search for Toggl and Clockify. You insert yourself into a conversation that already exists
- An SEO agency used this for a time tracking client and ranked within weeks
What to put on the page- Headline — "[Competitor name] alternative for [your niche]." Not "[Competitor] vs [you]." The searcher has already decided to leave
- The buyer's problem — Why are people leaving the competitor? Check G2 reviews filtered by negative sentiment. Recent price hikes, missing features, bad support
- Why you're different — Two or three specific features. Not a full feature dump
- A testimonial from someone who switched — Generic customer quotes don't move this decision
- An honest comparison table — Don't skew the checkboxes. Research the features properly
- A clear next step — Demo, trial, or call. Don't convince someone and then leave them nowhere to go
Companies and tools mentioned- ClickUp, Asana, Monday.com, Toggl, Clockify, Photoshop
- Grow & Convert — conversion rate study (95 articles, 123,000 page views) and competitor comparison landing pages
- Foundation Inc — alternative pages as SaaS SEO investment
- Minuttia — ClickUp case study — DR data, traffic breakdown, comparison folder analysis
- Josh Spilker — ClickUp early growth — sole marketer during early growth
- G2
One thing to do this weekSearch "[your biggest competitor] alternatives" on Google right now. If you're not on that page, you're invisible to the most motivated buyers in your market. Pick one competitor and build a single page this week. One page. See where it ranks in the next few weeks.
11 min - Why "for marketing agencies" outranks your features pageWhy your Features page doesn't rank
- It speaks to everyone, so Google doesn't know who to serve it to
- Someone searching "project management for marketing agencies" doesn't know your product yet — they're looking for something that fits their situation
- Your Features page doesn't mention their problems, so it doesn't show up
What a use-case page does differently- Opens with that segment's specific pain point
- Highlights the features that segment actually cares about
- Includes social proof from people in that segment — not generic quotes
- Answers: "does this tool work for someone like me?" — a different question than "what does this product do?"
How to build one (the template)- Title: [Product] for [Segment]
- Segment-specific pain point up top
- Three features that segment cares about
- One testimonial from a customer in that segment
- CTA
- Hub and spoke: category pages (for marketers, for e-commerce) link down to child pages; child pages link back
Companies mentioned- Atlassian — Jira for Agile Project Management, Jira for Requirements Management, Jira for Incident Management. Each page has segment-specific testimonials, not generic ones.
- Dynamic Mockups — AI image generator, small team. Built use-case pages for e-commerce (7,000 monthly searches), designers, and marketers. Went from 67 to 2,100 signups/month in 10 months. Conversion rate doubled from 10.4% to 25%. Started outranking Canva on specific queries. Full case study published by agency Omnius.
- Calendly — 6,000+ indexed pages including integration pages (Calendly for Zoom) and use-case pages (scheduling for sales teams). Salesforce integration page alone: ~500 visits/month. Total: over 1 million organic visitors.
- Wise — ~12,000 landing pages covering Swift codes, currency converters, routing numbers. Built a custom CMS called Lienzo to generate them at scale. 6 million+ organic visits/month. Fabrizio Ballarini, who runs Organic Growth at Wise: "The more content you feed to Googlebot, the more it gets addicted to crawling, indexing, and serving your site."
- Zapier — ~50,000 pages
One thing to do this weekList your three best customer segments — not the biggest markets, the ones where you win most often. For each one, search [your product category] for [segment] in Google. If nobody owns that result, that's your first use-case page. Build the template once, clone it for the other two segments. Three pages, not 12,000.
10 min - Turn a free tool into your best salespersonWhat this episode covers
- Why free tools (calculators, estimators, graders) attract buyers, not browsers
- The difference between a tool that gets traffic and one that generates leads
- What makes a calculator "warm" — the user has already done the math before they talk to you
- How to gate the result (or not) and what actually converts
Examples mentioned- Baremetrics — revenue recovery calculator that leads directly into a trial signup
- HubSpot — free website grader drives millions of leads; no sales call needed up front
- Ahrefs — free backlink checker as a top-of-funnel hook into a paid product
- A simple "how much are you losing to churn" calculator that a solo founder built in a weekend
Why it works at the bottom of the funnel- Visitors who use a calculator are already thinking about the problem in concrete terms
- The tool pre-qualifies them — they know the number before you pitch them
- It shortens the sales conversation because the buyer arrives educated
One thing to do this weekOpen a spreadsheet and write down the single most painful number your customers track — churn rate, hours wasted, revenue at risk. Then search "[your category] calculator" and see what already exists. If nothing good comes up, that's your opening.
9 min - Most SaaS glossaries are dead pages. Here's what a useful one looks like.The problem with most glossary pages
- Most glossary pages are dictionary entries: define a term, add a footer link, done
- The reader gets their answer and leaves. You got a page view, not a customer
- AI overviews are now answering these questions directly in search results — Sparktoro measured 58.5% of US Google searches end without a click
- Gaetano Dinardi's data: one B2B cybersecurity client saw a 70% drop in glossary traffic after AI overviews rolled out
Three tiers of glossary pages- Tier 1 — Dictionary entry: ~200 words, Wikipedia-style definition, no CTAs, no product connection. AI overviews will kill these
- Tier 2 — Well-written dead end: Ranks on page 1, traffic looks healthy, but the reader closes the tab. Pipeline stays flat. Most "best practice" glossaries live here
- Tier 3 — Funnel node: Definition written in the context of your product, 4–9 CTAs per page, links to comparison pages and feature pages, embedded demos. Reader shows up to learn a word, leaves knowing what your product does
What good looks likePersonio (HR software):
- Calls it the HR Lexicon — 540+ pages
- Drives 90% of their total organic traffic
- Every page connects the term to Personio's product modules
- 4–9 CTAs per page: sticky sidebar, inline prompts, embedded product demo
- Regional targeting: 48 pages for UK/Ireland HR terms alone pull 210,000+ visits
- 400,000+ monthly visits, ~$3.3M/year in estimated traffic value
Green Flag Digital (cybersecurity SaaS client, 2025):
- Built a 100-page glossary written in the context of the client's product
- Instead of "what is phishing" — phishing in the context of what their platform detects and prevents
- Organic traffic up 480%
- Glossary now drives nearly half of total site traffic
- Cited by AI search engines twice as often as Palo Alto Networks
How to diagnose your glossary right now- Does your page mention your product in the content — not in the nav?
- Count your CTAs. One button at the bottom = Tier 2
- Read your first paragraph. Could a competitor copy-paste it and it still makes sense?
- Check analytics: what's the bounce rate? What page do people visit next?
One thing to do this weekPick your highest-traffic glossary page. Add a sticky sidebar CTA. Write one paragraph that connects the term to your product (not a sales pitch — just context). Link to your most relevant comparison or feature page. Add an inline CTA after the second section. That's a Tier 2 page becoming Tier 3. One morning, one page. Check the exit rate again in a few months.
8 min - Most comparison pages don't get you customers. Here's what the good ones do differently.What this episode covers
GetUplift worked with Teamwork.com on their comparison pages. Conversions up 45%. Signups up 172%. Here's what changed — and how to apply it to yours.
The four things converting comparison pages do differently1. Lead with a specific angle
- Teamwork doesn't say "best project management tool" — they say "built for client service teams"
- Basecamp leans into having fewer features than ClickUp. That's the positioning.
- Duda vs. Squarespace: "better website builder for agencies" — not just "better website builder"
2. Acknowledge what the competitor does well
- Chili Piper's page against Calendly says: if you want something simple, go with Calendly
- This sounds backwards. It works because it makes buyers self-identify
- You get qualified leads in. Unqualified leads out. Your sales team stops chasing the wrong people.
3. Use switching testimonials, not happy-customer quotes
- Unbounce fills comparison pages with testimonials from people who left LeadPages
- Klaviyo puts migration guides directly on the comparison page — "the hard part is solved"
- Heap's page against Pendo: every testimonial names Pendo specifically. One PM explains exactly why they switched.
4. Treat the feature table as support, not the star
- BambooHR's page against Namely has no feature table — just storytelling
- Teamwork's new pages do have a table, but it comes after the positioning
- GetUplift's research: buyers evaluate 2–4 tools at once, so they need the table — just not first
The four-question self-auditRun your comparison page through these:
- Can you tell which competitor you're comparing against within 2 seconds?
- If you swapped the competitor's name, does the page still make sense? (If yes, it's too generic.)
- Does every feature go in your favor? (Nobody believes that.)
- Are your comparison pages findable from the main nav?
Companies mentioned- Teamwork.com, GetUplift, Coda.io, Confluence, Quip, Basecamp, ClickUp, Duda, Squarespace, Chili Piper, Calendly, Unbounce, LeadPages, Klaviyo, Heap, Pendo, BambooHR, Namely
One thing to do this weekOpen your best comparison page and run it through the four questions above. If it fails two or more: pick one competitor page, rewrite the hero with positioning specific to that competitor, find one switching testimonial (email a customer who switched if you don't have one), and move the page into your main nav. That's a morning's work.
7 min
About Before They Buy
From the publisher's feed
What happens before someone signs up for your SaaS — and the pages that make it happen.