Caroline Carney, MD, Magellan Health president of behavioral health and chief medical officer, joins the BHE Podcast to discuss trends in measurement of care, the challenges that behavioral healthcare providers face while trying to measure the quality of their treatment services, and other developments to watch regarding diagnosis and treatment in behavioral health.

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C4 Consulting CEO Jonathan De Carlo, a presenter at the Rocky Mountain Symposium and the upcoming Treatment Center Investment & Valuation Retreat West, joins the BHE Podcast to discuss the development of clinicians and supervisors into future executive-level leaders. De Carlo identifies key traits to look for in potential leaders, as well as the skill sets that transfer as staff members rise within their organization. De Carlo also dives into the importance of developing a culture of compliance, along with the benefits of establishing a solid compliance and audit strategy.

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Tani Weiner, the co-chair of the Polsinelli law firm’s Behavioral Health Law Group, joins the BHE Podcast to discuss the factors that are driving behavior health transaction trends thus far in 2023. Weiner also talks about the shift from fee-for-service to value-based care, how issues such as consolidation, staffing shortages, and integration with primary care are impacting provider organizations, and the emerging role of AI.

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Shortly before presenting at the West Coast Symposium on Addictive Disorders in Palm Springs, California, Maeve O'Neill, LCDC, LPC-S, CHC, CDWF/CDTLF, Circa Behavioral Healthcare Solutions national compliance director, joined the BHE Podcast to discuss ethical issues impacting the field's workforce. O’Neill also covered warning signs for executives that indicate it’s time to re-evaluate how they support employees’ well-being, as well as ways that resilience skills can be integrated into staff members’ daily work.

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Jordan Young, CEO of Jordan and Associates Consulting, joins the BHE Podcast to share insights from his firm’s recent survey on what is driving employee dissatisfaction. Young details challenges particularly impacting admissions staff members, why leaders are struggling to connect with employees in several departments regarding their organizational mission, and warning signs of employee dissatisfaction that executives should be looking for. Young also offers best practices for improving staff morale and making employees feel heard.

>> Read the Jordan and Associates report “What Drives Satisfaction Levels in Behavioral Healthcare Workers?”: https://www.jordanandassociates.net/business-resources/satisfaction-for-behavioral-healthcare-workers/

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Derek Price was appointed CEO of Sierra Tucson in January after most recently serving as CEO of Desert Hope Treatment Center in Las Vegas for 3 years. Price joins the BHE Podcast to discuss how suffering a career-ending neck injury that ended his playing days in the NFL started him on a professional path that led him to the position he holds today.

Price also shares some wisdom on organizational leadership that he has developed throughout his career, as well as his outlook for the future of Sierra Tucson.

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Symetria Recovery Corporate Vice President of Operations Nate Hartmann joins the BHE Podcast to discuss how behavioral healthcare organizations can build and maintain a strong workforce. Hartmann shares the biggest factors impacting the behavioral healthcare labor force, best practices for attracting top talent who can help a provider organization reach its goals, and ways to address burnout and “quiet quitting” by existing staff.

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Community Medical Services CEO Nick Stavros joins the BHE Podcast this week at the Treatment Center Investment & Valuation Retreat in Scottsdale, Arizona, to discuss the emergence of digital therapeutics in the behavioral healthcare space. Stavros explains how his organization has identified the right digital therapeutics for his organization, and he shares some of the questions other providers should be asking when they are evaluating potential partners. Stavros also looks ahead to additional ways in which digital therapeutics could change the way providers deliver their services in the coming years.

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At the Cape Cod Symposium on Addictive Disorders, September 8-11 in Hyannis, Massachusetts, Ahmad AL-Musa, MD, DHS, LSSBB, PHP, senior director of quality, risk and compliance at Gosnold, presented a session on how understanding work culture better assists with the quality of clinical care. Dr AL-Musa joins the BHE Podcast to discuss the characteristics that define a quality infrastructure for a behavioral healthcare organization, keys for establishing appropriate goals and benchmarks, and the importance of receiving both qualitative and quantitative feedback from internal and external stakeholders.

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At the East Coast Symposium on Addictive Disorders August 19-21 in Baltimore, Anelia Shaheed, JD, Esq, a partner at the law offices of Julie W. Allison, presented on the topic of avoiding reimbursement claim denials and providers’ legal rights. Shaheed joins the BHE Podcast to share some basic steps and resources for provider organizations looking to avoid claims denials by health insurers, as well as what providers need to do before filing a lawsuit for reimbursement.

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